Special Events Specialist - Full Time (Caesars Palace LV)

Regional Special Events Specialist 

Job Summary:

Supports the Regional Special Events Senior Specialist in the planning and execution of citywide Special Events & Promotions for all Caesars Las Vegas properties Executes assigned events, promotions and other activities to ensure programs effectively stimulate customer patronage at Caesars Entertainment. Ensure activities are being held to a high standard and on a strict guideline to realize the highest quality.

Job Description:

• Oversee the day-to-day office operations of the Citywide Special Events Department.
• Assist Regional Special Events Manager and Regional Special Events Senior Specialist with the coordination and execution of all casino event projects.
• Create event EAs.
• Use the events checklist as an organizational tool for each promotion/event.
• Oversee citywide event on-call and temporary staffing and scheduling against established event calendar.
• Assist and coordinate various property/marketing functions assigned.
• Adhere to timelines and due dates diligently as assigned.
• Create and distribute internal communications regarding assigned promotion/events.
• Compile various items required for audit. Ensure each event follows strict checklist and audit/testing procedure protocol to ensure successful event execution.
• Proactively resolve any guest issue that arises, including the coordination of department assistance when necessary. Resolves client and guest concerns and disputes in a timely fashion.  
• Create production meeting decks prior to event date for Special Events & Promotions and assist the Regional Special Events Senior Specialist with meeting preparation as needed.
• Complete purchase requisition and invoice payment request(s) to ensure payment for all goods and services.
• Maintains a thorough working knowledge of property and department policies and procedures and adhere to the attendance policy.
• Maintain and develop relationships with internal departments and external vendors.
• Provide assistance to our internal and external customers in a friendly, timely and efficient manner.
• Maintains confidentiality of sensitive materials.
• Perform all other job related duties as assigned.
• Must comply with Responsible Gaming guidelines outlined by Caesars Entertainment and complete annual refresher modules.

Qualifications:

• High school diploma or equivalent is required.  
• One year previous Special Events or Casino Marketing experience preferred.
• College degree desirable with Marketing, Communications or Business concentration or equivalent or comparable experience preferred.
• Must be able to coordinate and execute multiple-projects in a fast-paced environment.  
• Must have a professional appearance and be a team player.
• Ability to organize and maintain a wide variety of activities in a multi-tasking, fast paced environment.
•  Heavy clerical and guest service level experience a must.
• Excellent interpersonal, communication, teambuilding, and problem-solving skills are required.
• Computer literate with software systems to include IMB, Windows, Microsoft Office (Word, Excel, Outlook, Power Point), Adobe, and PKMS systems.
• Must be flexible to work any day of the week and any shift, including nights and holidays.
• Minimum 21 years of age and be able to obtain a Gaming Sheriff’s card.

Physical, Mental and Environmental Demands:

• Must be able to move in and around the Casino/Hotel areas and other special event promotion locations the entire shift.
• Must be able to stand and walk for long periods.
• Must be able to work outdoors and in varying temperatures including extreme heat and humidity.
• Must be able to keep aware of the constant changes and enhancements of events and promotions.
• Must be able to respond calmly and handle many customer demands in a fast paced environment.
• Must be able to bend, stoop, crouch. Kneel, twist, balance, and work at a desk.
• Must be able to lift and carry up to 25 pounds.
• Responds to visual and aural cues.
• Must have manual dexterity to be able to operate th