Senior Software Engineer - DevOps & Security

Infinite Reality (iR) is a global innovation company that powers the next generation of digital media and e-commerce through AI, spatial computing, XR, and other immersive technologies.

iR’s cutting-edge software, production, marketing services, and other capabilities empower brands and creators to craft inventive digital experiences that uplevel audience engagement, data ownership, monetization, and brand health metrics. Our portfolio includes a range of technology, sports, and entertainment assets that help customers achieve their goals. We offer customers features such as AI-assisted sales and customer service, the ability to leverage avatars, gamification and more.

Infinite Reality’s Enterprise division is a full service end-to-end solution for brands who want bespoke immersive experiences designed, built, and operated for them. iR Enterprise works with major worldwide brands and has powered programs for Warner Bros Discovery, Vodafone, LUSH, Hershey’s, and more.

Infinite Reality’s SaaS product, iR Studio, is a self service 3D immersive website builder that is designed to help creators and brands of all sizes enhance the customer purchase journey and drive deeper engagement with their communities and customers. No coding experience is required. Just design, publish, measure and monetize.

Location: Remote - US

Hours: Full-Time

The role

Infinite Reality is seeking an experienced Senior Software Engineer with an emphasis on DevOps and Security Monitoring to join our Services team. In this role, you will be at the forefront of ensuring the security, reliability, and scalability of our infrastructure. You’ll be responsible for building and maintaining robust logging and monitoring solutions that are critical for the operational health and security of our systems.

You will take a hands-on approach in designing and implementing observability frameworks that empower teams to detect, analyze, and respond to security and operational incidents. Your work will directly influence the stability and resilience of our infrastructure, ensuring that it meets the performance and security demands of our rapidly evolving environment.

In addition to driving the technical evolution of our systems, you’ll collaborate with cross-functional teams to improve processes and build a culture of continuous improvement. Your role will involve automating workflows, refining incident management strategies, and mentoring junior engineers to elevate the team’s capabilities.

If you are passionate about building secure, high-performance systems and want to contribute to an innovative team at the forefront of digital technology, this is an exciting opportunity to make a significant impact in a fast-paced, dynamic environment.

What you’ll do

• Design & Optimize Logging and Monitoring Systems: Lead the design and implementation of advanced logging and monitoring architectures, ensuring that system performance, security threats, and infrastructure health are captured in real-time. You will drive best practices in observability to ensure our systems are proactive, secure, and resilient.
• Incident Response & Analysis: Own the full incident management lifecycle—from detection to resolution. Respond to both security and operational incidents, working across teams to minimize impact and quickly resolve issues. Lead post-incident analysis, identify root causes, and drive improvements to prevent future occurrences.
• Develop Automation Solutions: Build and implement automation workflows to streamline alerting, incident detection, and response processes. You’ll reduce manual intervention and optimize workflows, helping teams respond more efficiently to system events and improve operational efficiency.
• Collaborate with Cross-Functional Teams: Work closely with engineering, security, and operations teams to foster a culture of observability. Share best practices, establish clear protocols for incident detection and resolution, and ensure alignment across teams to improve overall system reliability.
• Monitor Security & Operational Alerts: Establish and fine-tune alerting rules to ensure actionable, precise, and timely notifications for security and system performance events. You’ll ensure that alerts are well-defined and routed to the right teams, minimizing response time to critical issues.
• Leverage Data for Continuous Improvement: Analyze logs and metrics to identify trends, anomalies, and potential security vulnerabilities. You’ll generate data-driven insights that help improve system health, performance, and security posture, contributing to ongoing process improvements.
• Mentor and Coach: Provide guidan