Full Time Guest Service Representative

• Health insurance
• Vision insurance
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms

• Applicant must be 18 years of age or older.
• No experience necessary. We will train on site.
• Previous experience in a retail, bakery or restaurant setting is a plus.
• Must obtain a food handler's permit once hired. 

• Promptly greet walk-in and over-the-phone guests with genuine, helpful enthusiasm to determine their needs.
• Maintain a strong product knowledge to assist guests: sizing, flavors, pricing, special promotions, etc.
• Process guest orders efficiently and accurately, utilizing our point-of-sale system.
• Uphold a clean, organized bakery presentation, which may include routine sweeping, mopping, dusting, and cleaning.
• Restock retail merchandise and the cake display case to ensure a strong visual presentation.
• Assist the Crafter in preparation of cake decorations and packaging supplies as needed.
• Comply with all health and safety guidelines and Nothing Bundt Cakes policies and procedures.
• Maintain consistent work attendance and punctuality record.

• Must be available to work 32-40 hours a week with various shifts Monday-Sunday. (Full Time)
• Must be available to work various weekday shifts between 8:30AM and 7:00PM.
• Must be available to work a minimum of 2 Saturday shifts a month between 9:30AM and 6:00PM. 
• Must be available to work a minimum of 2 Sunday shifts a month between 10:30AM and 4:00PM.
• Must be able to work additional hours during the holiday season as needed: Thanksgiving, Christmas, Valentine’s Day, Easter, Mother’s Day, etc.

• Has strong interpersonal skills; is friendly, helpful, positive, patient, and can communicate well with others.
• Enjoys interacting with people to provide superior customer service.
• Can perform multiple tasks simultaneously while still being able to pay attention to detail.
• Is organized, detail-oriented and self-motivated.
• Has the ability to understand and carry out oral and written instructions.
• Understands basic math when needed and can provide monetary change using U.S. currency.
• Has the ability to operate a point-of-sale system.
• Has the ability to assist customers over the phone.
• Has the ability to stand for extended periods of time and work in a very fast-paced environment.
• Has the ability to lift moderate to heavy items (up to 35lbs) if needed.

• Flexible hours and scheduling.
• Opportunity for cross-training in other positions within the bakery.
• Commission available.
• Pay starts at $13/hr depending on experience.
• Major Medical, Dental, and Vision
• PTO

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes®.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the