Supervisor of Patient Accounts

Department:

10413 Enterprise Revenue Cycle - Non Government Billing Operations: IL HB

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday-Friday Typically 8-4:30pm CST

Offer flex start time

Pay Range

$28.55 - $42.85

Major Responsibilities:

• ​Supervises the assigned functional area of patient accounting operations with the primary focus on ensuring timely, accurate, compliant, and efficient processing of bills to receive appropriate reimbursement or application of cash management processes to reduce accounts receivables in compliance with Generally Accepted Accounting Principles (GAAP) to ensure protection of cash assets. ​​  

• Responsible for operating within budget limitations and authorized staffing levels.​​  

•  Assesses employee training needs and coordinates with the training department to ensure appropriate development.    ​​  

•  Initiates and implements improvements to billing systems and processes, including pursuing and developing improved techniques and ensuring quality. ​​  

•  Ensures compliance with all federal, state, and local regulations regarding billing and collections and maintains up-to-date knowledge of changes in healthcare billing regulations and implements necessary changes within the department.  ​  

• Functions as a liaison with providers, external departments related to the revenue cycle and insurance payors to resolve discrepancies, minimize receivables, and limit bad debt expenses. ​​  

•  Initiates and implements improvements to billing systems, including and pursuing and developing improved collection techniques or cash applications within the confines of federal and state collection laws and third-party payer requirements with respect to health coverage and reimbursement.   

• ​ Conducts ongoing evaluation of department policies and procedures in order to maintain and improve department efficiency and performance.   

• ​ Responsible for adhering to productivity and quality standards of department and reinforcing those standards with team members. ​​  

•  Performs human resources responsibilities for staff which includes coaching on performance, completing performance reviews and overall team member morale and engagement. Recommends team members for hiring, compensation changes, promotions, corrective actions decision and terminations. ​​  

•  Responsible for understanding and adhering to the Advocate Aurora Health Care Code of Ethical Conduct and for ensuring that personal actions, and the actions fo the team members supervised, comply with the policies, regulations and laws applicable for Advocate Auora Health business. 

Licensure, Registration, and/or Certification Required:

Education Required:

• High School Diploma.

Experience Required:

• Typically requires 3 - 5years of experience in ​Healthcare Billing Experience: 3 to 5 years of experience in patient accounts, medical billing or collections within a healthcare setting and with billing procedures for various types of payers, including private insurance, Medicare, Medicaid and self-pay patients. Supervisory Experience: 3 to 5 years’ experience of supervisor