Assistant General Manager - Amtrak - NY

Job Description

The Assistant General Manager manages the day-to-day operations of the Commissary by effectively managing Warehouse Managers, Supervisors, Leads, Drivers and Warehouse Workers, interfacing with Amtrak personnel.  As a senior leader in the operations function, the Assistant General Manager implements and drives strategies to achieve Company and client objectives. The Assistant General Manager has full ownership of the operations in the General Manager’s absence.

COMPENSATION: The salary range for this position is $90,000 to $105,000. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.​

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BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ​

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There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

•    Coaches, trains and develops warehouse managers to increase the effectiveness and efficiency of performance.  Leads Recognition and Safety culture and utilizes operations leadership skills to enhance client partnerships.  Troubleshoots and resolves safety, service and other operational problems in collaboration with warehouse and administrative functions.
•    Responsible for managing Warehouse Operations Managers and staff to ensure operational excellence in all warehouse/commissary areas, efficient operations of warehouse inventory management system (WIMS) and related equipment; inventory is received and issued appropriately and efficiently and safely processed in accordance with all established business process compliance SOPs.                          
•    Assists GM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency.
•    Responsible for recruiting, hiring, training, coaching and counseling of Warehouse staff to provide ongoing support and development. Leverages leadership skills to set goals for front line teams and provides regular performance feedback utilizing all management resources available to include work-with observations.
•    Ensures daily operations are maintained as scheduled.  Ensure all business records, documentation and administrative standards are maintained as required to include personnel records, train deliveries, product and asset inventories, DOT requirements.  Directly responsible for labor management of their team to include schedule adherence (Kronos), overtime management and wage & hour compliance.
•    Models, leads and inspires safety leadership, and all key initiatives relating to our core values, to create a positive Commissary work environment.  Owns and fosters effective communication at all levels of the organization.
•    Assists GM with operational, people, process and service related objectives to drive continuous improvement and efficiency; leads managers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc.
•    Coaches, trains, and develops warehouse managers informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Ensures compliance with Collective Bargaining Agreement, Disciplinary Guidelines/Work Rules and Attendance Policy.
•    Fosters a culture of safety first throughout the organization by following Aramark safety commitment, policies and procedures.  Monitors safety, physical security and operational metrics on a daily, weekly and monthly basis.