People Business Partner, GTM

🚀 Whatnot

Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, whether working remotely or from one of our offices. We are building a team that has experience from top tech, retail and payments platforms in the world.

We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.

And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.

📈 Opportunity Size

Retail disruption is one of the largest opportunities in the startup space today. Livestream shopping is taking off around the world – a $300B GMV market in China that’s grown 100% YoY. Whatnot is bringing it to the world through a community-first approach, starting in the U.S. where retail is a $5T market opportunity!

About the People Team

The purpose of the Whatnot People Team is to empower Whatnauts (what we adoringly call our Whatnot employees!) to be their authentic selves, do their best work, and continuously develop in pursuit of ensuring Whatnot can achieve our ambitious goals. We relentlessly prioritize the Whatnaut people experience to enable autonomy, create a safe, inclusive environment, and empower their success.

💻 Role

As a People Business Partner Director, you will be a strategic partner to key Senior Leaders in support of the organization’s people strategy. In this role, you’ll partner with leaders in our global Go-to-Market department including Partnerships, Marketing and Operations, to understand our strategy, enable our teams to achieve their goals, and expand internationally. You’ll be a leader on a passionate team that drives People programs and processes, organizational design and development, and be a trusted advisor to high level leaders and management in support of empowering Whatnauts to do their best work as we continue to grow. 

You Will:

• Provide leadership and management coaching to help the team operate most effectively, ensure an exceptional employee experience, and support achievement of organizational goals

• Collaborate on people-related strategy and decisions including organizational design, planning, and development

• Drive diversity, equity, and inclusion throughout all of our people team programs and initiatives

• Provide ongoing guidance to managers for employee relations matters including complex performance and behavior management and investigations in addition to supporting and responding to employee complaints in a timely manner and partner with external legal counsel as needed

• Drive the People Processes for your organization including compensation cycles, feedback, talent management, and workforce planning

• Partner with the Centers of Excellence including Learning & Development, Total Rewards, and People Operations to provide input into design and delivery of people programs and processes

• Leverage data and relationships throughout the business to proactively identify and address talent issues before they impact the business, including attrition risk

• Own end-to-end change management process and planning associated with reorgs/role adjustments, leadership announcements, and changes to strategic direction

• Support Manager Development in the areas of inclusive behaviors, team effectiveness, and strategic management

• Design and lead org-specific people initiatives and projects

• Utilize engagement surveys and related people data to provide guidance and recommendations around strategy as it relates to culture, people growth and retention, performance, and org wide development opportunities

👋 You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next PBP Director, you should have 10+ years of partnering with all levels of an organization in a remote or dispersed environment, and: 

• 10+ years experience supporting higher level (VP/GM+) Sales, Go-to-Market, or Operations leaders 

• Partnership mindset, and ability to build trust and rapport within