Client Consulting Manager - Visa Consulting & Analytics

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, we solve the most strategic problems for our clients.

Our team is seeking a Consulting Manager based in Oslo to join our strategic consulting practice. This role involves contributing to the development and implementation of high-impact projects for our clients in the Nordic and Baltic regions. As part of your responsibilities, you will collaborate closely with our clients across various regions to deliver effective solutions. Your focus will be on initiating strategies that promote sustainable and profitable growth, thereby solidifying Visa's position as both a preferred brand and an exceptional business partner.

This role is ideal for experienced consultants who want to apply their strategic problem-solving skills in the fast-evolving payments industry.

Job Description

What we are looking for:

You will be curious about the payments industry, and keen to work alongside a multi-disciplinary team. You will be comfortable managing a consulting engagement project end-to-end, under the guidance of Senior Managers, Directors, or Senior Directors, depending on the size of the engagement.

• Problem solvers: Candidates should be able to quickly understand new issues and apply a structured, intellectually rigorous, and analytically sound approach to solving problems.
• Compelling advisers: Candidates should have robust communication skills, including strong oral and written capabilities and the ability to build trust with clients.
• Team players: Strong team orientation, collaborative,  and flexible, able to work effectively in a matrixed organisation.
• Resourceful self-starters: Motivated, results-oriented candidates with the ability to progress multiple projects concurrently.  We are looking for candidates with a bias towards actions rather than passengers.
• Dedicated professionals: Strong detail orientation, ensuring the highest level of quality/rigor in our recommendations to clients under time pressure.

What a Client Consulting Manager does at Visa:

You will work on consulting engagements for Visa’s clients in the Nordics & Baltics. Our multi-disciplinary teams provide advice, problem solving skills, data insights and specialist expertise to drive growth and profitability in our clients’ payments businesses. Typical engagements can include but not limited to:

• Strategies to improve customer engagement and retention
• Acquisition strategies for targeted customer segments
• Enhancing digital customer experience
• Profitability optimisation assessment
• Risk and Fraud optimisation initiatives and analysis

Responsibilities:

• Lead consulting initiatives and contribute to securing future engagements by identifying potential opportunities with clients.
• Manage multiple priorities across various workstreams and projects simultaneously.
• Prepare client proposals from problem statements with guidance from leadership.
• Participate in creating frameworks, approaches, solutions, and recommendations that effectively address impactful opportunities and challenges.
• As project manager, manage junior team members such as Analysts, Graduates and Interns.
• Build solutions and measurable insights to help clients grow their portfolios and drive customer engagement.

• Collaborate across functions (e.g., local client relationship managers, marketing, sales, risk, innovation) and global teams to gain insights and  support client engagement and execution.

• Produce insights, analyses, and recommendations to improve client performance, boost growth, and provide strategic guidance on client priorities.
• Perform client-specific analysis on portfolio data, including customer demographics, activity, spend levels, behavioral scores, and financial information.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiri