Assistant General Manager

Hotel: 

Normal Marriott

201 Broadway Ave

Normal, IL 61761

Assistant General Manager

Full time

Starting Compensation

$65,000 - $80,000

Expected Job Closing Date:

2025-03-14

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence.

Job Description

Join the leadership team at the Normal Marriott, an exquisite hotel in the heart of Normal, IL. This newly renovated property features 228 guest rooms and over 23,000 sq. ft. of versatile event space, making it an ideal destination for business and leisure travelers alike. Located just steps from Illinois State University and the Amtrak Station, our hotel offers unparalleled access to dining, shopping, and entertainment. As Assistant General Manager, you will play a key role in ensuring operational excellence while delivering an exceptional guest experience in this thriving and dynamic community.

The Normal Marriott with Atrium Hospitality is seeking a dynamic Assistant General Manager to ensure that guests and associates have an excellent experience at our properties by supporting all facets of the operation and managing financial performance of the hotel.

Salary Range: 65k-80k

The Assistant General Manager will be tasked with the following duties, responsibilities, and assignments: 

• Responsible for the property’s operations in General Manager’s absence; 

• Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline 

• Ensure daily inventory is managed to maximize all potential Rooms and Food & Beverage revenue;   

• Participate in development of short and long-term financial and operational plans for the property;   

• Assist the General Manager with development of profit and loss statements, budgets, and financial forecasts;   

• Achieve all guest service standards, constantly seeking ways to improve products and services, as well as increase volumes and profits.  

• Receive and respond to guest complaints in a timely manner;   

• Ensure compliance with all Atrium policies and procedures, as well as all local, state, and federal laws and regulations;  

• Empathize and engage with associates to drive hotel culture and embrace Atrium core values; respect, service, inclusion, teamwork and perseverance; 

• Support proper preventive maintenance of the physical prope