Assistant Restaurant Manager - The Summit

Location: Salt Lake City, Utah

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

TITLE:             Restaurant Assistant Manager – The Summit at Snowbird 

LOCATION:    Food and Beverage, The Summit Restaurant (located on mountain, accessible by tram)

STATUS:         Full-time, Salary 

SCHEDULE:   Schedule varies based on business levels 

• Must be able to work any day of the week including weekends and holidays 

SUMMARY 

The Restaurant Assistant Manager supports the overall operation of the restaurant and events under the direction of the Sr. Manager. This role focuses on delivering exceptional guest experiences, maintaining high food quality and service standards, and ensuring operational efficiency. The Assistant Manager reinforces high standards of attention to detail, cleanliness, organization, and staff performance while carrying out the Senior Manager’s operational strategies. They provide leadership by mentoring and motivating staff, fostering a collaborative work environment, and ensuring the team upholds Snowbird’s service and quality standards. 

WHAT YOU WILL DO 

• Assist in directing daily restaurant operations by managing staff, caring for guests, and resolving any issues quickly and professionally. 

• Uphold world-class Snowbird service standards by leading with professionalism, a positive attitude, and a commitment to exceptional guest experiences. Support on-site management during conferences and special events, ensuring smooth execution and prompt resolution of issues. 

• Conducts pre- and post-shift meetings, communicates with directors via the EOD report, assists with nightly closeout procedures, and leads closing duties in the manager's absence · 

• Help train new employees and support ongoing team training. Ensures staff follow service procedures, including appearance standards and uniforms. 

• Assists with inventory control, placing orders, and ensuring stock levels are maintained. 

• Collaborate with the Restaurant Manager to assess staff performance and recommend promotions, transfers, or terminations to enhance team performance, improve guest service, and achieve business goals.  

• Helps maintain accurate daily records, including sales summaries, worked hours, and staff attendance. 

• Assist the Restaurant Manager with scheduling and ensure shifts are properly covered. 

• Maintains good safety practices of employees and guests throughout the property. Follows state policies and regulations for serving alcoholic beverages in a responsible manner.  

• Assist in weekly one-on-one meetings with staff and maintain coordination with the BOH & FOH Manager. Monitor performance, provide real-time coaching, ensure adherence to standards, and escalate performance issues to the Restaurant Manager when necessary. 

• Reports to work on time, dressed in the appropriate uniform, and adhering to all company policies, state and local regulations. 

• Assist in event logistics by attending meetings, partnering with internal