Community Health Worker

Job Details

Community Health Worker

Job Description

Job Summary

The Community Health Worker (CHW) will oversee and support the JeffMD Clinical Experience students as they learn to speak with and advocate for their patients. The CHW will coach and guide these first-year medical students through their experience working with patients on social needs related to their health. The CHW will also lead discussions with students during case-based learning sessions pertaining to social needs. When the students are not in clinical sessions, the CHW will continue to interface with patients and their families in order to facilitate access to community resources and services. The CHW will provide social support, informal counseling, education on the various community resources and services, and advocate for individual and community health needs. The CHW will be a liaison between the patient/families and the community service agencies. The CHW will coordinate with service providers and health plans, as appropriate, to obtain care for the patient. The CHW will provide support to the selected practice care coordinators and providers through a team-based care model.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Facilitates first-year medical students as they participate in social determinants screening sessions at various clinical sites; provides guidance and supervision to medical students as they assist patients with identified social needs.
• Leads case-based learning sessions with medical students.

• Assists in developing and implementing care plans in cooperation with patients, families, social workers, case managers, and care providers, and serves as a liaison between patients/families/communities and healthcare agencies.

• Identifies and helps to enroll eligible individuals in federal, state, and local private or nonprofit health and human services programs.

• Provides referral and follow-up services.

Competencies (Knowledge, Skills, and Abilities Required):

• Enhances patients and families ability to effectively communicate with healthcare providers and understanding to carry out healthcare providers’ advice.

• Follows-up whether patients are receiving and adjusting well to their care plans, providing additional resources as necessary.

• Provides culturally and linguistically appropriate health education materials within the scope of training.

• Documents all patient outreach activities in Epic (electronic medical record database) and a HIPAA-compliant case management system.

• Participates in continuing education as required by certification(s).

• Track student progression across platforms including Microsoft Excel and Canvas.

Minimum Education and Experience Requirements:

Education:

High School Diploma or GED

AND

Experience:

Prior experience in community outreach preferred.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

1015 Walnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.