Customer Outreach Coordinator- SEC filings

We are seeking someone who can help us during this busy filing season. As a Customer Outreach Coordinator, you will be responsible for managing the Form CAR process for our clients, ensuring that all financial disclosures are complete and accurate before filing with the SEC. You will also be responsible for maintaining up-to-date records on our clients and communicating with them regarding any necessary updates or changes.

Responsibilities

• -Send email reminders to StartEngine Secure customers to complete their Form CAR links.
• -Follow up with issuers via phone calls with those who are unresponsive to complete their Form C-AR links.
• -Send up to three general reminders to non-Secure customers that they can use our StartEngine services or pay the one-time fee to file the C-AR.
• -Scan submitted Form CAR links to ensure that the correct financials are uploaded. If not, reach out to issuers to obtain the right financials.
• -File the Form CAR with the SEC.
• -File C-TR filings for issuers who qualify.
• -Maintain the Form CAR sheet updated when we file or any notes on issuers.
• -Audit our list of Closed companies to see if any issuers have gone out of business.
• -Reach out to Issuers who have gone out of business to file their C-TR and send appropriate communication to investors.

Requirements

• -Bachelor's degree in Business, Accounting, or related field preferred
• -Experience working in regulatory compliance or financial services preferred.
• -Strong attention to detail and organizational skills.
• -Excellent communication and interpersonal skills.
• -Ability to work independently and manage multiple priorities.
• -Familiarity with SEC regulations and filings preferred.
• -Proficiency in Microsoft Office and other relevant software programs.