Restaurant General Manager - Ajax Tavern

Company Description

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town.  

A Relais & Châteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Star hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation.  

For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

Job Description

Position Summary 
The Restaurant General Manager is responsible for overseeing the daily operations, financial performance, and guest experience of the restaurant and bar. This leadership role ensures exceptional service, high-quality food and beverage offerings, and a well-trained, motivated team while driving revenue growth, controlling costs, and upholding brand standards. This position reports to the Director of Food & Beverage.

The budgeted salary range for this position is $95,000 - $105,000. Actual pay will be dependent on budget and experience.

Job Posting Deadline
Applications for this position will be accepted until November 16, 2025

Essential Job Functions/Key Job Responsibilities
•   Oversee daily restaurant and bar operations to ensure efficiency, profitability, and exceptional guest experiences
•   Lead, train, and develop front of house restaurant team to maintain high service and quality standards
•   Monitor financial performance, including revenue, costs, and profitability, while implementing strategies for growth
•   Ensure compliance with health, safety, and sanitation regulations, as well as brand and company standards
•   Develop and maintain relationships with guests, addressing concerns and enhancing customer satisfaction
•   Collaborate with the culinary team to refine menus, optimize food costs, and ensure consistency in quality
•   Manage inventory, purchasing, and vendor relationships to control costs and maintain adequate supplies
•   Drive sales and marketing efforts, including promotions, events, and partnerships to attract guests
•   Oversee scheduling and labor management to balance operational needs with labor cost control
•   Analyze guest feedback and operational data to implement continuous improvements
•   Collaborate with hotel leadership to align restaurant operations with overall business objectives
•   Foster a positive workplace culture that emphasizes teamwork, accountability, and professional growth
•   Other duties as assigned

Qualifications

Education & Experience Requirements 
•   Bachelor’s degree in Hospitality Management or related degree preferred
•   7 plus years’ experience in restaurant management, preferably in upscale high volume full-service operations

Knowledge, Skills & Abilities 
•   Extensive knowledge of restaurant and bar operations, including front- and back-of-house functions
•   Proficient knowledge in Microsoft Word, Excel and PowerPoint
•   Strong leadership and team management skills with the ability to motivate and develop staff
•   Strong financial acumen, including budgeting, forecasting, cost control, and P&L management
•   Excellent customer service and problem-solving skills to enhance guest satisfaction
•   Ability to analyze data, identify tre