Community Relationship Specialist - Full-time

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job drives new patient growth for clinics in new markets. This role will represent the clinics when developing and fostering relationships with members of the community, patients, prospective patients, and licensed broker relationships. A primary focus will be to use grass roots marketing, events, and other connection opportunities to help grow awareness and offerings.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
 

Education 
Required – High School Diploma or equivalent.
Preferred – Bachelor’s degree in marketing, business administration or related field OR additional combination of formal education, training, and applicable experience with Medicare Advantage.

Work Experience
Required – 3 years of experience in sales/business development, community development maintaining relationships with business partners, marketing, public health, or other relevant healthcare industry experience.
 

Knowledge Skills and Abilities (KSAs)

• Microsoft Excel, Word, PowerPoint, Outlook, and SalesForce.
• Value-based care, medicare advantage, data analysis, project management.
• Ability to efficiently manage time, projects, and events.
• Ability to connect and communicate with stakeholders and teammates with strong presentation skills.
• Collaborates with clinical team members, peers across other regions and corporate areas.
• Ensures every interaction is a positive experience and that all efforts are thoughtful and effective.
• Self-directed ability to determine travel requirement and fluid work schedule.

Job Duties

• Engages in community-based and relationship building activities to include, coordinating and leading seminars and special events, identifying grass roots marketing, educational and sales opportunities, network with key community groups (ie, chamber of commerce, council on aging, healthcare partnership societies, etc.) and provide tours to interested prospective patients and other community members.
• Partners with licensed sales agents and managers to develop and implement marketing plans and coordinate seminars and on-site events.
• Generates new business opportunity by identifying new audiences.
• Designs and maintains databases and spreadsheets to report and track participation and results of various initiatives to include patient leads.
• Reviews, proofs, and customizes marketing materials, assist with content creation for social media, and maintains brand standards.
• Manages expenses and submit invoices.
• Participates in marketing and budget planning and tracking.
• Ensures successful planning and utilization of community activity and fitness rooms to promote overall health and well-being.
• Performs other related duties as assigned.
   

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related