Retail Sales Leader - Gainesville/Ocala

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Salary

Job Description:

 

A DAY IN THE LIFE of a Retail Sales Leader

The Auto Club Group is seeking a prospective Retail Sales Leader who can drive the achievement of sales, revenue and service goals across all ACG product lines within the Captive Agent channel in the assigned geography 

• Responsible for annual performance and successful operations of assigned captive channel locations to include the attainment of agency, product, membership, operational and customer satisfaction objectives  
• Develop and implement annual sales and captive channel operation strategies and initiatives 
• Assist leadership in the development and implementation of medium-term sales strategies focused on increasing market penetration, maintaining competitive edge and exceeding revenue expectations 
• Execute business plans designed to grow, protect and diversify relationships with current and potential customers 
• Participate in and/or support corporate-wide initiatives

• Oversight of operational activities, location facilities and personnel within assigned locations to include applying proven business techniques for budgetary management, process workflow improvements, managing multiple complexities and quality control procedures
• Building effective teams by meeting assigned agent and staff recruitment and retention expectations to include workforce management structures/resource allocation
• Working with the appropriate centralized units to recruit, onboard, performance manage and adequately support sales and service personnel
• Instilling and maintaining a culture that increases trust and encourages front-line employees to make decisions that are in the best interest of ACG and its customers/members
• Developing and aligning plans to manage multiple complex competing interests
• Motivating sales agents and staff to achieve high levels of performance, meet goals and contribute to the overall growth of ACG and the AAA brand 
• Monitoring the competitive landscape in order to forecast growth opportunities and/or challenges and identify innovative means to address issues
• Ensuring key messages and rationale are effectively communicated in all directions and the escalation of issues which cannot be solved locally
• Collaborating with peers to guarantee the utilization of uniform, highly-efficient processes across the corporate footprint
• Cultivating positive business and community relationships and networks within assigned geography, state and across the corporate footprint
• Maintaining compliance with all sales, lines of business, corporate, Human Resources, local and government policies and regulations

What it’s like to work for The Auto Club Group:

• Serve our members by making their satisfaction our highest priority
• Do what’s right by sustaining an open, honest and ethical work environment
• Lead in everything we do by offering best-in-class products, benefits and services
• ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

HOW WE REWARD OUR EMPLOYEES

A competitive annual salary between $102,128.00 to $158,870.40

ACG offers excellent and comprehensive benefits packages:

• Medical, dental and vision benefits

• 401k Match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• AAA Membership
• Discounts, perks, and rewards and much more

WE ARE LOOKING FOR CANDIDATES WHO

Required Qualifications:

• Valid driver’s license – with satisfactory MVR
• Currently hold or able to attain and maintain appropriate State Property & Casualty Insurance licenses within timeframe designated by ACG leadership
• May be required to attain appropriate State Life Insurance Sales licenses within timeframe designated by ACG leadership
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products

Education

• High School Diploma or equivalent

Work experience

• Three years of experience in managing agents/staff, consulting/leading agents or a