Veterans Service Program Manager

Job Details

Job Location: Main Plant - San Jose, CA 95112Position Type: Full TimeSalary Range: $75,000.00 - $80,000.00 Salary/yearJob Shift: Day

Summary 

At Mission Services of Silicon Valley, our purpose is simple and powerful: to help people build skills, find meaningful work, and thrive in our community. For nearly 100 years, we’ve been a trusted partner in connecting opportunity with people’s potential. By working hand in hand with local experts, employers, and community members, we create pathways to education, employment, and lasting economic mobility. 

As a team, we are committed to: 

• Empowering one another to do our best work and grow together. 

• Building strong partnerships and serving as a driving force for economic opportunity in Silicon Valley. 

• Modeling teamwork, integrity, and cultural intelligence in everything we do. 

• Acting with mutual respect—for each other, our community, and the environment we share. 

Job Responsibilities 

• Provide direct oversight and management of the Veterans Service Program components, Veterans and Family Services Program (VFS) and Veterans Employment Program (VEP) by developing management tools to run the programs effectively. The VFS program is funded by the VA with the SSVF grant and the VEP program is funded with DOL with the HVRP grant.  

• Review and ensure all program documentation complies with program requirements, including but not limited to the following: 

• Proof of eligibility determination. 

• Detailed case notes of all client interactions. 

• Record of services delivered - Maintain accurate and timely records, including but not limited to participant records and financial transactions. 

 

• In partnership with the Director of Compliance, complete quarterly internal file audits and lead the bi-annual SSVF FOFA and CARF audit process. 

• Ensure program participants receive appropriate services as required by contracts or grant agreements. 

• Serve as the liaison between GWSV and Santa Clara County Coordinated Entry System (CES) and local HUD-VASH program. 

• Manage and monitor VEP and VFS monthly expenditures to ensure alignment with budget requirements and program goals. 

• Identify and manage the training needs of Veterans Services Program staff.  

•  Build and maintain collaborative relationships across Santa Clara County’s Continuum of Care (CoC) an