Business Program Manager

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Business Operations (MBO) and the Risk Management & Compliance Operations team. We are seeking a Business Program Manager, responsible for helping lead scalable projects. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We make doing business with Microsoft easy and we have fun while doing it! 

The Risk Management & Compliance Operations team is organized within the Risk Management, Trust, and Safety team in MBO. We strengthen, simplify, and scale risk management and compliance operations to protect Microsoft through proactive business engagement, identification, and mitigation of artificial intelligence (AI), corruption, digital safety and trade risk. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

As a Business Program Manager, you will collaborate with program managers and key stakeholders to develop and execute project and program plans. You will leverage data and performance metrics to demonstrate program value and business impact. Your role includes assessing operational processes, identifying dependencies, risks, and controls, and designing effective solutions. Proficiency in data analytics, managing large data sets, and creating backend logic to uncover insights is essential. You will also work in a compliance environment, automating manual processes and enhancing operational efficiency. 

Additional Responsibilities Include: 

• Identify process improvement opportunities and analyze them for efficiency (waste, complexity, cost), effectiveness (achieves desired outcome), and quality. 

• Clearly and effectively communicate findings and make recommendations for improvement. 

• Identify root causes of problems and provide recommendations for practical solutions. 

• Develop project plans and overall program plans with the program owner. 

Other 

Embody our culture and values 

Qualifications

Required/Minimum Qualifications

• 6+ years experience in Risk Management, Privacy, Security, Compliance, Government Intelligence, Operations, Auditing, and/or Finance
  • OR Bachelor's Degree AND 4+ years experience in Risk Management, Privacy, Security, Compliance, Government Intelligence, Operations, Auditing, and/or Finance
  • OR equivalent experience.

Additional or Preferred Qualifications

• Experience in Operations, Data Analytics, Program Management, or Project Management. 
• Ability to identify and implement industry best practices to improve existing processes; demonstrable achievement within a results-driven, ambiguous, and dynamic environment. 
• Knowledge