Director of HR

About Smartcat

Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises. 

Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.

Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.

More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.

As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.

Why you should join our team

Imagine stepping into a pivotal role where you'll architect the very foundation of our People strategy at a hyper-growth, globally-minded organization that's disrupting industries with cutting-edge AI and innovation. As a Manager, you'll not only have an HR Generalist / People Partner reporting directly to you, but you'll also be empowered with significant autonomy and trust to cultivate a People Operations function that's renowned for being high-performing, deeply empathetic, and exceptionally productive by using AI. This is your chance to leave a lasting impact and shape the future of our most valuable asset: our people.

Mission

Reporting to the VP of People, you will empower our global team members and advance organizational goals by modernizing HR practices.  You'll be at the forefront of leveraging AI to streamline your daily work, ensuring impeccable data accuracy, fostering inclusive and culturally attuned communication, and proactively tackling challenges to cultivate an environment where everyone thrives. You'll be a vital resource as the second point of contact for all HR-related matters, playing a crucial role in orchestrating HR operations for our global team. We are a 250-person global company in 38+ countries and 20+ US states.  We have 60+ employees based in the USA today.  The majority of our workforce is in Europe.  We are growing like gangbusters.  Last year we hired 140 people.  This year we are planning on hiring 130 - 160 globally.   

To thrive in this global role, fluency in English at a C2 level or higher is essential, and proficiency in Russian at a B2 level or higher will be a significant advantage.  Must be located on the East Coast in the USA. Highly preferred if you are based in Boston, MA so that you may go into our office at least once a week. Only candidates based on the East Coast will be considered. Relocation is not offered.  

Outcomes

• Spearhead the successful launch of our Fall Talent Review in September, empowering managers and employees through targeted training and skill development initiatives.
• Pioneer AI-Powered People Operations. Be at the forefront of identifying and implementing innovative AI solutions to dramatically boost our team's productivity, freeing up valuable time from manual tasks and significantly enhancing the employee experience.
• Take full ownership of our comprehensive benefits program, including leading US Open Enrollment in August, optimizing plan design, nurturing our relationship with our benefit broker, expertly managing leave of absence, ensuring compliance, and streamlining processes for maximum employee satisfaction.
• Execute our compensation philosophy by owning the variable compensation calculations and payouts process while developing a robust and scalable compensation framework grounded in industry best practices, ensuring we attract an