SENIOR RESEARCH ADMINISTRATION BUSINESS PROCESS ANALYST

Occupational Summary

This position provides support to the sponsored projects financial compliance monitoring team and is responsible for associated data analysis within the Office of Post Award Administration.  Responsible for performing complex data and process analysis functions, documenting existing processes and making recommendations based on best practices and appropriate data. Evaluate impact of process changes in terms of criteria that may include customer service, effectiveness, efficiency, and compliance criteria. This position identifies and acquires key data elements from Duke’s research and financial management systems, working with their team leadership to structure and execute all related analytic models to monitor and improve the institutional risk environment.   This position will also develop new compliance monitoring reports and performance visualizations in response to risk areas identified in coordination with office leadership.

This position will have an opportunity to work remotely. All Duke University remote workers must reside in one of the following states or districts: Arizona; California; Florida; Georgia; Hawaii; Illinois; Maryland; Massachusetts; Montana; New Jersey; New York; North Carolina; Pennsylvania; South Carolina; Tennessee; Texas; Virginia or Washington, DC.

Work Performed

• Conduct data collection for all compliance monitoring risk elements based on scheduled analysis and reporting requirements
• Contribute and execute the design and implementation of new analytic models required to support institutionally-identified financial compliance measures
• Conduct special risk data collection and analysis based on needs identified by office and institutional leadership
• Create and maintain specialized databases and queries to meet monitoring needs. Provide written reports and deliver presentations consistent with the scope of the work.
• Evaluate data collection and data analysis processes to provide a foundation and document inefficiencies or gaps in existing processes to recommend specific changes to achieve improved efficiencies and recommend improvements/changes to management. Lead efforts for analytical reviews.
• Support the development of Tableau and other data visualization/presentation models for institutional leadership and the Duke research administration community
• Assist with implementation of emerging business improvement processes, business intelligence tools and related systems.
• Deliver the customer support standard of excellence through common understanding of research administration goals, proactive listening and professional responses 
• Partner with internal and external resources to drive change process, assisting with communications and training requirements as necessary.  Mine Federal audit and Single Audit results and findings to identify critical current risk areas, to inform communication and training focus areas.
• Assist supervisor and other colleagues in the coaching and support of department leadership and staff with respect to preparedness assessments, creation of new standard operating procedures and development of relevant metrics. Conduct training efforts in support of approved initiatives.
• Assist in ensuring compliance with policies set forth by the University and/or external agencies
• Maintain knowledge of changes involving internally and externally imposed policies and procedures, including Federal regulations for sponsored program administration and Federal OIG audit workplans
• Perform other assignments as requested by office leadership

Required Qualifications at this Level

Education/Training:    Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.

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