Crisis Peer Partner I

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.  

Who We Serve 

Pacific Clinics serves children, transitional-age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

Compensation We Offer  

• The initial compensation for this position ranges from $31.40 - $38.61 per hour.  
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. 
• The salary may also vary if you reside in a different location than the location posted.   
• 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. * 
• 7.5% Bilingual Differential for qualified positions* 
• *Must meet company policy eligibility requirements. 

Benefits We Offer

•  Benefits eligibility starts on day ONE! 
•  We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flexible spending, health savings account, EAP, and more!   
•  Employer Paid Long-Term Disability & Basic Life Insurance
•  401K Employer Match up to 4%
•  Competitive Time Off Plans (may vary by employment status)
•  Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

About our Program: TRUST: Is a Mobile Mental Health Evaluation Team that handles psychiatric emergencies for adults with psychiatric or behavioral distress. The program includes a crisis hotline, mobile mental health response and follow-up services

Schedule: 36-40 hours a week

• (2) Sun-Mon 7p-730a with Tues-Wed 11p-730a
• (1) Sun-Mon 7a-730p with Tues-Wed 7a-330p
• This position will report to the San Jose office and the Morgan Hill office

This position is part of a program that has adopted an Alternative Work Schedule (AWS).  An AWS is a variation of the standard 5-day/8-hours per day schedule and allows for shifts of no longer than 12 hours per day within a 40-hour workweek without payment of an overtime premium until after the 12th hour in a day or 40 hours worked in a week. 

JOB SUMMARY

Works within the vision, mission, and philosophy of the agency overseeing a program that provide 24/7 crisis response and stabilization services to individuals experiencing a mental health crisis. Intervenes with crisis behaviors while developing the individuals strengths and interests. Responsible for linking to community resources. Does whatever it takes to meet the needs of the individual in a strength-based approach. Helps to create permanent connections for individual. May search, locate, and engage individuals' natural supports. Assists with transitioning individual to the lowest level of care needed. Works independently in the individuals' or youth's home and in a variety of community and/or treatment settings.

RESPONSIBILITIES AND DUTIES

Peer Support

• Provides direct services individuals in crisis in community setting
• Provides direct billable mental health services, documents in alignment with MediCal regulations, and achieves set productivity expectations.
• Engages and builds alignment and relationships with individuals' family, and natural supports.
• Utilizes strengths of individuals and natural supports to assist in the implementation and achievement of goals and outcomes.
• Works individuals and/or family/natural supports to create strength-based planning and crisis interventions.
• Understands and takes advantage of therapeutic opportunities in crisis situations.
• Conducts observations regarding specific target behavior of individual or youth to support their intended identified outcome.
• Assists individuals in developing a hypothesis of function and underlying unmet need to develop individualized, strength-based strategies and interventions that will re