Senior Data Analyst

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

 

 

General Summary:

The Senior Data Analyst is responsible for analyzing complex data, building reports, and communicating strategic insights based off their analyses. This role works in partnership with cross-functional teams to effectively analyze data and translate it into actionable and self-service reports to be utilized by the organization.

Interviewing for this role will require a live SQL assessment in one of the stages. 

We do not offer sponsorship for this role.

Essential Duties and Responsibilities:

• Provides support to cross-functional teams, with a high attention to detail  
• Researches, analyzes, and documents findings  
• May coach and review the work of other team members 
• Builds, documents, analyzes, and communicates product metrics, Key Performance Indicators (KPI’s), and reports to various leaders throughout the organization 
• Designs and builds various reports and reporting dashboards 
• Ensures data is organized, captured, and designed to support business needs 
• Ensures reports are fulfilling user requirements, efficiently designed, and easy to support and maintain 
• Defines recommended changes to existing reporting environments in alignment with current business needs and direction 
• Translates complex data into digestible reports for technical and non-technical audiences 
• Analyzes reporting and analysis requirements, documents existing processes, and recommends solutions 

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to manage projects and processes independently with limited supervision 
• Advanced knowledge of applicable work area 
• Ability to situationally adapt and understand new technology