Grocery - Shift Supervisor

Who Is Bristol Farms?
Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table
You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?


Job Title: Grocery Shift Supervisor
Department: Grocery
Reports To: Grocery Manager
FLSA Status: Nonexempt


Summary
This is a management-in-training position. The employee will have the necessary confidence, commitment, and motivation to move themselves towards success. Key personality and character traits needed to accomplish this are: patience, even temperedness, humbleness, humorous, good listening skills, observant, perceptive, supportive, decisive, flexible, & consistent. Since this is a customer-service oriented and coach position, the Grocery Shift Supervisor must also be smooth tempered and possess excellent people skills. Due to Bristol Farms’ goals and structure, the Grocery Shift Supervisor should also be open to growth and expansion.

Essential Duties and Responsibilities
In addition to performing all required duties of a Grocery clerk, the Grocery Shift Supervisor assists with the management of the Grocery Department. The Grocery Shift Supervisor is responsible for stocking shelves, the dairy case, receiving and other areas of the department & store. He or she also performs the following duties (other duties may be assigned):

• Leads by example; models correct behavior and adherence to company policies and procedures.
• Assists with the coordination of sales promotion activities; prepares or directs workers preparing merchandise displays and advertising copy.
• Maintains shelf stock-orders and assures amounts of all orders so as to meet all customers’ needs.
• Learns to maintain high profit margin in accordance to the approved pre-set budget, which entails, but is not limited to: sales goals, cost of goods, expenses, price changes and waste management.
• Assures high quality and proper quantity through accurate ordering and receiving.
• Assures all items in the dairy box are well within their expiration date.
• Rotates stock to assure high quality, fresh merchandise at all times.
• Fills customer orders by obtaining items from shelves, freezers, coolers, bins, tables, or containers.
• Required to operate a cash register following established policies and procedures.
• Responsible for the accurate recording of customer transactions, including the acceptance of payment in accordance with Bristol Farms’ cash register procedures.
• Responsible for accurate balancing of cash register.
• Packages and handles customers’ groceries according to their preference - paper, plastic, or both.
• Offers/assists Customers with carry out service.
• Collects shopping carts from inside the store and from the outer perimeter of the store, parking lot and any other areas where needed. Keeps Floral Department free of hand baskets and shopping carts.
• Learns to manage proper displays in store entrance & end caps in accordance with Bristol Farms’ merchandising standards.
• Sets up displays and stocks shelve