Senior Associate - Senior SAP Basis and Security Admin

Location Designation: Hybrid - 3 days per month 

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

New York Life is seeking a strong Basis and Security individual who can keep our Success Factors Employee Central Payroll environment running smoothly. We are looking for a self-starter who can install SAP software, configure Basis transactions, maintain our SAP Business Technology Platform, and understand our system landscape to make recommendations on important infrastructure updates to our SAP environment and integrations across our systems.  The individual would need to be able to work well independently and collaborate well with other technical teams to trouble shoot complex technical issues. Additional responsibilities will be responsible for designing, developing, and administering application security.

Responsibilities:

• Maintain the multiple SAP instances that comprise the SAP cloud environment (development, QA, and production)
• Management of the SAP environment including configuring, monitoring, tuning, and troubleshooting the SAP technical environment on an ongoing basis including the SAP transport management system.
• Collaborate to resolve SAP transport issues as well as schedule, monitor and manage background jobs.
• SAP software installation, SAP software/kernel upgrades, troubleshooting, configuring, monitoring, tuning, client copies, system refreshes, transport management, printer/spool administration, batch job administration, security administration, single sign-on, and SAP Service Marketplace/OSS Administration
• Introduce technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability, and performance of each SAP instance.
• Work with SAP to apply and migrate SAP Support packs and other software patching and upgrades.
• Work with SAP to Handle System refreshes, updating Basis configuration, including RFC connections and distribution Models.
• Troubleshoot application issues by collaborating with others at NYL (database/ network teams) as needed. Escalate issues to SAP when necessary.
• Support integrations across SAP systems, ECP to Success Factors, SAP Finance System and BSI.
• Support SNC router connection to SAP and Linux server for file archiving.
• Manage SAP users, authorizations, and create profiles.
• Develop and maintain system documentation for all SAP instances.
• Provide after-hours/on-call support for critical implementations/upgrades.
• Responsible for administering connectivity, usage analysis and security surrounding the Business Technology Platform (BTP) systems, services and tenants.