Phlebotomist/Medical Assistant (CMA)

Description

This position requires a certification for phlebotomy. The candidate is also required to have a certification for Medical Assistant or willing to obtain a certification for Medical Assistant.

GENERAL DESCRIPTION

The CMA, under the direction of the provider and the supervision of the nurse manager and/or clinical coordinator, is responsible for assisting the provider in the delivery of health care and patient care management. 

DUTIES AND RESPONSIBILITIES

• Active patient care team member: identifying and reporting to provider specific patient needs including those required for the visit and for general health care concerns
• Conducts pre-visit planning by reviewing and updating patient charts prior to appointment and collecting additional information such as lab results, ER reports etc. as indicated from chart review and patient care huddle.
• Prepares patient for examination and treatment by escorting them from the waiting area to the exam room and taking history as required by workflow algorithm. Assesses Vital signs.
• Performs routine lab procedures, including basic phlebotomy, as listed in Laboratory ,
• Assists providers with examinations and diagnostic procedures.
• Administers, with a physician’s order, non- venous medications including injections. Vaccines may be given per vaccine Standing Orders.
• Maintains patient documentation, for example but not limited to, lab orders and results, procedure results, phone calls.
• Assists team in care management as directed by provider.
• Follows Standing Orders.
• Prepares and maintains clinical supplies and equipment.
• Sterilizes all instruments as needed.
• Assists in maintaining a safe and clean environment.
• Orders and maintains medications for office. Works in conjunction with Pharmacy Protocols.
• Assists with front desk duties as needed.
• Participates in professional development activities as offered and required within the organization.
• Complies with all HIPAA regulations.
• Updates and maintains clinical skills. Requests education as needed.
• Treats patients, their families and staff with dignity and respect.
• Performs other related work as required.

REPORTING RELATIONSHIPS

Responsible to:

• Directly supervised by Office Provider
• Nurse Manager/Coordinator

Workers supervised:

• N/A

Interrelationships:

• Works with the office manager to promote teamwork between the administrative and clinical staff.

This job description is not designed to cover or contain an exhaustive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

REQUIREMENTS: All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: honesty, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.

In addition, this position requires:

Education:

• Completion of Medical Assistant Training Program

Licensure and Credentials:

• Certified by the American Association of Medical Assistants
• BCLS certification
• Phlebotomy certification from an accredited agency

Work Experience:

• Will train new graduates

Skills:

• Able to read, write and communicate effectively orally and in writing.
• Able to calculate medication dosages correctly.
• Proficient in use of computer and keyboard.
• Able to establish and maintain effective working relationships.
• Knowledge of HIPAA and ability to maintain confidentiality.
• Able to manage self and environment calmly and appropriately in stressful situations.
• Clinical skills: Basic: taking vital signs, patient assessments, injections, appropriate and complete documentation.
• Clinical Skills: Advanced: Phlebotomy, IV, EKG, Catheterizations as examples

Physical Abilities:

• Stand for extended periods of time.
• Able to push, pull and reach, sit, stoop and stretch.
• Have full range of body motion.
• Have the hand-eye coordination and manual dexterity needed to operate a computer, telephone, copier and medical equipment.
• Able to lift and position patients using appropriate body mechanics.
• Have a normal range of hearing and eyesigh