Senior Benefits Analyst

Who we are: 

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. Motive combines IoT hardware with AI-powered applications to connect and automate physical operations. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. We’re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more. 

Today, our team is made up of more than 3,000 employees, located across the world, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our 8 global office locations. Visit our careers website to learn more about opportunities at Motive. 

About the Role:

We are looking for a Senior Benefits Analyst to join our Total Rewards team to play a pivotal role in the continued evolution of our total rewards philosophy and strategy. You'll serve as a key member of the Total Rewards North America team supporting the delivery of our benefit and leave of absence programs in the U.S and Canada. 

This role is vital in ensuring we provide a best-in-class benefits delivery experience to our team. Leading with experience first, work to resolve escalated issues in a timely manner, creating credibility and partnering with internal and external partners. Support one or more benefits vendors to ensure operational issues are resolved proactively. Develop and support processes and procedures to drive department efficiencies.

We'll need you to have a mix of working in entrepreneurial and hyper growth settings. If you thrive in a fast-paced, constantly changing environment with a knack for getting things done – then this opportunity is perfect for you.

What You'll Do:

• Administer the day-to-day management of benefit programs in the U.S. and Canada, including but not limited to; medical, dental, vision, disability, life, supplemental medical, and various perks.
• Act as the main point of contact to resolve employee benefit questions.
• Manage leave of absence support and administration for our U.S. and Canadian employees in compliance with applicable regulations (FMLA, CFRA, PDL, PFL, ADA, etc)
• Partner with internal HR, management teams and leave vendors (TiLT) in response to leave and accommodation inquiries. 
• Partner with broker and third party administrators to ensure benefits are delivered with the highest level of service and accuracy.
• Assist with benefit compliance audits and reporting (5500 reporting, ACA, SFHCSO, etc.)
• Ensure benefit elections, life events, and deductions are reflected accurately in all relevant systems: Workday, payroll, carriers, EDI, etc.
• Assist with annual Open Enrollment cycle (i.e. communications, auditing, system setup, etc).

What We're Looking For:

• Bachelor's Degree
• Minimum 5 years’ benefits program management experience
• Working knowledge of Federal and State regulations related to leaves; including FMLA, State programs, ADA, and associated wage replacement programs.
• Proficient in Microsoft Excel and experience working with databases and generating/auditing reports.
• Excellent project management skills with a proven ability to design workable solutions, manage multiple initiatives simultaneously, prioritize workloads, meet deadlines, and drive projects to successful implementation
• Ability to work with a high degree of autonomy through ambiguous circumstances.
• Strong business judgment and a practical, common-sense approach to getting things done with a focus on employee experience.
• Successful record of building operational processes and procedures with a focus on continuously improving programs.
• Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business leaders.