Care Continuum Program Coordinator

The Executive Office of Aging & Independence (AGE) is seeking a mission-driven and dynamic individual to fill our Care Continuum Project Coordinator position. The Care Continuum Project Coordinator is a member of the Executive Office of Aging & Independence (AGE) Care Continuum Team. The AGE Care Continuum is made up of several core programs including the State Home Care Program, Frail Elder Waiver, Clinical Assessment & Eligibility, Community Transition Liaison Program, Money Follows the Person Demonstration, Behavioral Health Older Adult Outreach, Consumer Directed Care, Home Care Provider contracting and monitoring, Electronic Visit Verification for Home Care Providers, and Home Care workforce initiatives. This position is responsible for adaptability and engaging in a variety of cross Care Continuum programs, projects, and initiatives, including; programmatic activities, responding to providers, developing program guidance and conducting training, data aggregation and analysis, assisting in policy development and implementation, and working in a collaborative setting across Health and Human Services agencies.

In this highly adaptive, multifaceted role, the Care Continuum Project Coordinator works across all team programs, supports team members, and leads projects in a nimble, collaborative manner. Through program connectedness, the incumbent helps bring ideas to execution, approaching. projects at different stages—sometimes helping to develop policy and other times analyzing data and consumer profiles to support decision-making and reporting. In this role, the Care Continuum Project Coordinator works with AGE staff and across Executive Office of Health and Human Services (EOHHS) agencies and with other agencies including but not limited to MassHealth Office of Long-Term Services & Supports, The Department of Mental Health, Mass Ability, and the Department of Developmental Services to ensure programmatic requirements are met for consumers served through the AGE Care Continuum programs.

Reporting to the Director of Home & Community Programs, the incumbent supports critical aspects of the agency's mission by ensuring adherence to AGE Care Continuum requirements, programs are implemented according to regulation, sub-regulatory guidance, and policy across the Commonwealth, providing services, quality measurements are in compliance, and reporting meets expectations as outlined. This successful candidate must possess project and program management experience and be able to communicate clearly conveying and articulating information in writing and orally to AGE managers, senior staff, and providers. The position will be required to travel across the Commonwealth 20% of the time.

Duties and Responsibilities: (These duties are a general summary and not all-inclusive)

·        Support the implementation, coordination, monitoring, quality improvement and development of initiatives related to the operation, optimization, and overall management of AGE Care Continuum programs and initiatives.

·        Support and collaborate with the AGE Care Continuum team members in their role.

·        Assist other Executive Office of Health and Human Services (EOHHS) agencies with technical assistance related to the operation and management of the AGE Care Continuum programs and initiatives.

·        Track, identify and complete actions adhering to programmatic management deadlines for identified AGE Care Continuum programs and initiatives.

·        Identify, recommend, draft procedures, sub regulatory guidance, and policies for identified AGE Care Continuum programs and initiatives for oversight and administration as well as contract guidance.

·        Assist in development of and im