IT Operations Support Administrator I - IT Team - City Attorney's Office (1091)

Company Description

Appointment Type: Permanent Exempt (PEX) position; individuals who are appointed to Exempt Positions are appointed at the pleasure of their appointing officer and are considered to be "at-will."

Category 18: Special project-based position limited to no more than 3 years in duration. This position is excluded by the Charter from the competitive Civil Service examination process, is considered "at will" and shall serve at the discretion of the Department Head.

• Application Opening: March 12, 2026
• Application Deadline: Continuous, earliest close 5:00 p.m. Thursday, April 2, 2026
• Compensation Range: $75,218 - $93,184
• Recruitment ID: RTF0163721-00901362

The San Francisco City Attorney’s Office is looking for an experienced, qualified, and motivated professional to join its Information Technology (IT) Team as an IT Operations Support Administrator I.

About the Office
The San Francisco City Attorney’s Office is an innovative, nationally-recognized municipal law office working to protect and advance the rights and interests of the City and County of San Francisco and its residents. With nearly 350 talented and dedicated employees, the Office provides exceptional legal services to the City’s Mayor, Board of Supervisors, officials, and departments. Our work empowers City leaders with effective, responsive, and creative legal solutions and representation so they can deliver critical public services, and our affirmative advocacy enhances the lives and wellbeing of San Francisco’s residents and visitors.

The Office recognizes that diversity in the backgrounds, identities, and experiences of our employees enriches our workplace and enhances our work. We aspire to recruit, employ, retain, and promote talented individuals representing the full spectrum of our community, and welcome all candidates, including candidates of any race, religion, national origin, gender, gender identity or expression, sexual orientation, and age, and candidates with disabilities. We have a clear vision: to be the place where a diverse mix of people want to come and stay, grow professionally, and find purpose and engagement, and where all employees feel welcomed and respected, and valued for their work and contributions to the Office and the City. To learn more about the Office’s efforts to provide an inclusive workplace where employees feel they belong and can meaningfully contribute, please visit: https://www.sfcityattorney.org/aboutus/dei/

The Office provides a hybrid work schedule for eligible employees.

To learn more about the City Attorney’s Office please visit: https://sfcityattorney.org

Job Description

About the Information Technology Team
The team is a collaborative and dynamic group of 13 employees, including an IT Director, two Systems Engineers, three IT Operations Support Administrators, two Application Support/Training employees, a Database Manager, a Business Application Administrator, a Microsoft 365 Administrator, and a Law Librarian. The team provides its customers with a comprehensive package of applications including litigation support and digital forensic tools essential to delivering efficient and timely legal services to the City and County of San Francisco; conducts ongoing research of hardware and software developments; identifies technologies and knowledge resources appropriate for existing and anticipated office needs; effectively integrates equipment and software into the daily workflow; and facilitates productivity and customer satisfaction through effective customizations and timely support.

About the IT Operations Support Administrator I Position
The Office seeks an IT Operations Support Administrator I to support the modernization, maintenance, and reliability of its IT systems. A primary responsibility of this role will be assisting with migrating data from on‑premises file shares to cloud‑based repositories.

The ideal candidate will have a broad understanding of the technology stack commonly used in a legal office environment and be able to support it in a fast‑paced and high‑demand setting. The successful candidate will also demonstrate familiarity with IT governance and service‑management principles, enabling them to navigate the regulatory and operational requirements that apply to the Office. They will be able to interpret and clearly communicate IT policies, procedures, and standards to internal customers.