Host - Crane Club Restaurant New York

ao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts

• Time off and much more!

   

POSITION SUMMARY: 
Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
▪ Anticipates and accommodates the needs of the guest.
▪ Maintains the general cleanliness and orderliness of the entrance area.
▪ Complies with Department of Health and company sanitation standards.
▪ Actively takes and processes reservations for guests. 
▪ Assists with incoming calls and answering questions from guests.
▪ Responsible for checking guests’ coats and other belongings (where applicable). 
▪ Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including: 
o Ensures that all appropriate menus are printed and ready for service.
o Responsible for making sure all menu books are organized with current menus.
o Collects menus throughout the venue during shift. 
o Performs opening side-work as prescribed.
o Performs closing side-work as prescribed.
▪ Reports all breakage, and damage of equipment or furniture immediately to management.
▪ Attends and participates in daily pre-service meetings.
▪ Participates in any training sessions or departmental meetings.
▪ Learn by listening, observing other team members, and sharing knowledge while leading by example.
▪ Portrays a positive and professional attitude.
▪ Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
▪ Works as part of a team and provides help and support to all fellow team members.
▪ Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:
▪ Tao Group Hospitality in-venue host person training

EDUCATION/WORKING KNOWLEDGE:
▪ Previous hospitality experience.
▪ Previous host person experience.
▪ Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
▪ Ability to write and verbally communicate
▪ Must have good positive energy throughout the day
▪ Must be able to print legibly for team members, management, and guests to read
▪ Must be able to kneel, bend, sit, and stand for extended periods of time
▪ Must be able to move quickly 
▪ Must be able to push and lift up to 50 lbs.
▪ Work in an environment that is subject to varying levels of noise, crowds, and smoke, the se