Senior Director I, Quality Systems & Risk Management

Location(s):

United States of America

City/Cities:

Remote

Travel Required:

51% - 75%

Relocation Provided:

No

Job Posting End Date:

October 30, 2025

Shift:

Job Description Summary:

Our purpose, Refresh the world and make a difference, is uniquely us, and part of our vision includes making a positive difference in people's lives, communities, and our planet by doing business the right way.

The Senior Director I, Quality Systems and Risk Management plays a critical leadership role within the North America Operating Unit Supply Chain QSE organization. This role ensures that all company-owned and co-manufacturing operations consistently produce products of the highest quality, safely and sustainably, in full compliance with The Coca-Cola Company’s standards, policies, and procedures.

This role sets the strategic agenda, manages cross-functional stakeholders, and drives execution of integrated quality systems and audit programs aligned with company standards and business goals.

What You’ll Do for Us:

• Lead a team of quality systems and auditing professionals to uphold the highest standards of product safety, regulatory compliance, and continuous improvement across NAOU Supply Chain.   

• Set strategic direction for quality systems and risk management, aligning with business goals and regulatory requirements.  

• Oversee independent, risk-based audits of company-owned and co-manufacturing facilities to verify conformance to TCCC’s quality and food safety standards.  

• Analyze key food safety and quality performance indicators across sites to assess business risk and enhance audit effectiveness.  

• Lead the development and reporting of organizational metrics to improve audit and system performance.   

• Continuously monitor industry trends and emerging technologies to inform strategy and enhance food safety, quality, and audit practices.   

• Build and maintain strong relationships with internal and external stakeholders to ensure alignment and support for audit initiatives.   

• Represent the audit function in cross-functional forums and contribute to broader supply chain and quality strategies.  

• Lead capability building initiatives for HACCP, including hands-on training, internal auditing programs, and train-the-trainer sessions to strengthen site-level competencies.  

• Mentor and develop audit team members, fostering a high-performance and growth-oriented environment.  

• Influence and align with senior stakeholders to drive transformation and change management across the supply chain.   

• Provide strategic oversight of risk management practices, ensuring proactive identification and mitigation of operational and compliance risks.  

What You'll Need

Requirements & Qualifications:

• Bachelor’s degree in science, Engineering, or related technical field.  

• HACCP/ PCQI Certification required  

• 10+ years in quality, food safety, or auditing roles within FMCG or pharmaceutical sectors.  

• Proven leadership experience in leading large-scale transformation programs and change management.  

• Experience with implementation of quality assurance, quality control, and management system programs and activities (e.g. HACCP, GFSI, ISO9000 / 22000, SPC, continuous improvement methodologies etc.)  

• Experience with digital quality and compliance systems (e.g., EtQ, SAP, data analytics platforms) to support audit execution, reporting, and continuous improvement.  

• Demonstrated effective communication skills (written, oral, and presentation)  

• Experience with comprehensive root cause analysis and problem-solving methodologies.   

• Familiarity with and exposure to lean / six sigma tools and methodologies  

• Understanding of the importance of technical governance in delivering a quality product  

• Demonstrated evidence of critical thinking, logic, patience, reasoning, empathy, continuous learning, and development  

Travel Required:  50 - 75% Travel within North America 

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, a