Senior Solutions Analyst / Technical Business Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

TouchNet, a Global Payments company is seeking a Senior Solutions Analyst / Technical Business Analyst to join our product development team. Product Development is responsible for the creation and evolution of our uCommerce software. Our products include electronic payments, billing solutions, and commerce solutions based on today's latest technologies.

Location: Fully remote possible, however preference for local to our Lenexa, KS office location.

Our Senior Solutions Analyst / Technical Business Analyst will be expected to perform a wide variety of duties, including but not limited to:

• Understanding and identification of areas for improvement to processes, systems, and business practices

• Understanding infrastructure and integration surrounding our supported products

• Facilitating communication and management of both large and small scale projects across multiple departments

• Research, analyze and present pros/cons for solution alternatives

• Understanding development standards, architecture goals and application development practices and assuring design maintains the quality and stability of our products

Required Experience/Skills:

• 5+ years of experience in a technical analyst role with specific experience writing documentation for both technical and non-technical audiences in an Agile development environment

• Strong understanding of the development of web based software applications

• Ability to work across groups to form consensus including Marketing, Product Management and Development to define product features, documenting requirements, performing workflow analysis (use cases, diagramming, etc.), and translation into technical implementation

• Willingness to learn and adopt new technologies, methodologies and philosophies continuously

• Experience utilizing a variety of tools in order to produce documentation and communicate requirements effectively

• Willingness and ability to work individually and in a group

• Ability to create progress with little or no specified direction on how to approach and execute a project

• Working knowledge of cloud application (Google Cloud Platform) concepts, data management and storage, API design and architecture to sufficiently participate in technical negotiation with software engineers and architects

• Comfort with technical diagramming, including cross-functional workflows, sequence diagrams and architecture topographical representations

• Bachelor’s degree, preferred

Ability to

• Lead the technical deliverables of the team

• Influence the team without direct management responsibilities

• Effectively communicate with the business to partner and drive day-to-day decisions

• Embrace new technologies and learn new practices on an ongoing basis

About TouchNet 

TouchNet is a leading provider of integrated, comprehensive, and secure commerce and credential solutions for colleges and universities. Institutions of higher education rely on TouchNet to unify and secure payments, permissions, and other related business transactions campus-wide. TouchNet’s unmatched integration, transparency, and security give institutions greater control over transactions, costs, and compliance, while providing greater operational efficiencies and self-service access to real-time information. TouchNet is a Global Payments company. (NYSE: GPN) 

TouchNet, a Global Payments Company, is committed to Diversity, Equity, and Inclusion (DEI). As “Champions of Inclusion,” we are fully committed and focused on creating a better tomorrow in the communities in which we live and work. Diversity is integral to our culture,