Contracts Specialist - Membership

Contracts Specialist - Membership

Who We Are  

Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.  

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.  

About the Role 

Essity Health and Medical is looking for an experienced Contract Specialist who will be responsible for managing membership rosters, class of trade (COT) contracting, and price activations through various GPO (Group Purchasing Organization) platforms. The role involves working closely with Customer Service, field representatives, and distributors to ensure pricing eligibility, resolve membership connectivity issues, and maintain tracking tools for reporting KPIs.

The ideal candidate should live in Charlotte.   

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.  

What You Will Do 

• Proactively obtain membership rosters from GPO platforms and process membership uploads to SAP.
• Define, develop, and maintain class of trade rosters for effective contracting.
• Maintain Excel files for committed membership lists, review and approve letters of commitment to support price positioning and tier management.
• Process GPO price activations, interpret eligibility requirements, and ensure appropriate tier connections based on business objectives.
• Respond to membership eligibility inquiries from field representatives, distributors, and through consolidated mailboxes across all therapy areas.
• Research and respond to customer service requests regarding member pricing eligibility for direct sales customers.
• Collaborate with Customer Service to resolve blocked orders related to membership connectivity and escalate pricing concerns as needed.
• Maintain tracking tools that report team KPIs and update Distributor membership changes.
• Assist in reviewing discrepant rebates associated with membership activity.
• Adhere to standard operating procedures to streamline activities and ensure accuracy and process compliance.

Who You Are 

• Strong attention to detail and accuracy in managing complex data.
• Proficiency in Excel and SAP.
• Experience with GPO platforms and contracting is a plus.
• Excellent communication skills to work cross-functionally with customer service teams, sales reps, and distributors.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to demonstrate a strong work ethic.
• Up to 10% travel.

About Our DEI Culture 

Guided by our Beliefs & Behavior, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core. 

As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other. In our leadership platform, we express this as leveraging the power of differences. From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets. 

What We Can Offer You 

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose. 

Compensation and Benefits:  

Competitive annual salary + annual incentive bonus + benefits 

Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.  

Along with competitive pay you will be eligible for the following benefits: 

• United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance 
• Wellness program provided through Rally