Senior Business Analyst

About the Organization:

The Executive Office of Health and Human Services is the largest secretariat in state government and is comprised of 11 agencies and the MassHealth program. Our efforts are focused on the health, resilience, and independence of the one in three residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth.  The Executive Office of Health and Human Services directly touch the lives of 1 in 3 residents in the Commonwealth — some of our most vulnerable children, youth, adults, and elders. HHS provides access to medical and behavioral health care, substance misuse treatment, long term services and support, and nutritional and financial benefits to those with low incomes. We connect elders and individuals with disabilities with employment opportunities, housing, and supportive services. We steer troubled youth towards a more successful path and do everything possible to keep children in our child welfare system safe. We support individuals who are developmentally disabled, mentally ill, blind, deaf or hard of hearing.

About the Role:

We are seeking a highly skilled and experienced Senior Business Analyst with expertise in systems and business analysis/design concepts to join our dynamic team.  

The Executive Office of Health and Human Services (EOHHS) IT Shared Applications and Services Business Analysis Team is a dedicated group of professionals with a mission to enhance organizational effectiveness. Our primary focus is on understanding and improving Secretariat-wide applications and processes. We excel in gathering and documenting requirements, analyzing data, and designing tailored solutions that address our unique business challenges. We pride ourselves on being communication facilitators, bridging the gap between stakeholders to ensure everyone is aligned with our goals and objectives. Additionally, we conduct thorough risk assessments, enabling us to make informed and cost-effective decisions. Our team is committed to driving efficiency, informed decision-making, and process optimization, ultimately playing a pivotal role in supporting the work that is conducted across 11 agencies and the MassHealth system to provide services and programs for nearly 1 in every 3 Massachusetts residents.

The successful candidate will play a crucial role in the creation of technical documentation for new/existing IT applications, designing proposals and systems specifications, developing selection evaluation criteria based on identified IT product requirements, overseeing all phases of the project life cycle including requirements gathering, design and development activities, testing, implementation, and ongoing operations.

The Senior Business Analyst must have very strong communication and organizational skills, build trusting relationships with diverse groups, leverage those relationships to lead requirement gathering sessions with business stakeholders and articulate business needs into technical specifications, clearly and successfully.

The primary work location for this role will be at 1 Enterprise Drive, Quincy MA 02171. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST.  

This position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. Schedules are subject to change based on the operational needs of the