Fleet Operations Manager

Job Summary:

Responsible for the supervision of all fleet facilities, fleet vehicles/equipment, and fleet operations of LUMA’s service territory. Ensures that all fleet personnel maintain complete and precise adherence to all LUMA, federal, and local regulations, policies, and guidelines. Supervises and administers the maintenance and repair on all fleet vehicles and equipment. Responsible for promoting and ensuring a clean, healthy, and safe working environment for all personnel. Create an environment that not only promotes, but achieves a safe working environment, where we consistently provide affordable and reliable service.

Job Description:

Accountable for all Fleet Maintenance Facilities, Compliance to all Fleet SOPs, & Proper Utilization of the FMIS (fleet management information system) Ensure all workshops meet the goals set out for them monthly, quarterly and annually. Develop, Manage & Lead all Fleet Maintenance Supervisors, Mechanics, and other personnel. Maintain fleet availability to meet the needs of all LUMA Operations Departments. Ensure compliance with all safety and regulatory requirements associated with Vehicle Maintenance, Workshop and Facility Operations, and LUMA PM Programs. (USDOT, FMCSA, OSHA, ANSI) Ensures a safe working environment for all employees and personnel and minimize and/or eliminate personnel injuries and vehicle incidents. Management of the fleet/garage operations annual maintenance budget. Leadership and development of the Maintenance Team. Implementation of the operation’s aspects of the fleet strategic initiative. Responsible for scheduled, demand and emergency maintenance of all Fleet assets. Assuring maintenance and purchasing consistency. Assuring utilization of best practices across all fleet operations. Produce and deliver both and oral and written presentations regarding fleet operations for management. Responsible for the development and implementation of plans to achieve on-time and key performance indicators across the fleet department. Including Preventative Maintenance, Vehicle safe operation, Days in Repair, Days Out of Service, Compliance with the PM Program, Operating Budgets, etc) Interacts with federal, and local regulators and agencies. Oversees External 3rd party service and repairs. Ensures Quality of work, timeliness of work completion, and compliance to LUMAs PM Needs. Resolves escalated issues regarding garage clients, and vendors. Oversees Inhouse workshops, evaluates performance to include quality of work, timeliness of service, and compliance to the LUMA PM Program. Resolves escalated personnel issues and conflicts. Promotes and fosters company safety, wellness, and accident prevention programs. Responsible for the management and forecasting the area budget. Develops and reviews department metrics, scorecards, and standards to evaluate and maximize garage operations. Ensures the accuracy, integrity, and reporting of fleet operations metrics and data within fleet information systems and applications. Partners with directors, other managers, and supervisors to sustain and maximize client services. Provides training and feedback to garage employees regarding performance, quality, standards, expectations, and client services. Visit all LUMA Workshops and all 3rd party vehicle work shops Monthly.

Additional Job Description:

REQUIRED EDUCATION AND EXPERIENCE Bachelor’s (BA/BS) degree in Business Administration or an equivalent combination of education and experience. Valid driver’s license with a clean driving record 7 years fleet maintenance or management experience Excellent understanding and demonstrated performance in Fleet management operations. Excellent business skills and demonstrated business acumen. Working knowledge of Fleet safety and regulatory requirements. Demonstrated communications skills. Demonstrated ability to manage operations vendors/contractors. Understanding of Fleet crewing and staffing requirements. Advanced knowledge of Labor Relations. Highly motivated for excellence in customer service. PREFERRED EDUCATION AND EXPERIENCE 7-10 years fleet maintenance or management experience Prior automotive and truck maintenance and repair experience desired Prior experience within utility and construction industries desired. Prior management and/or supervisory experience desired Prior experience in managing budgets of $1 million or more desired. Prior experience within a union environment desired Knowledge of fleet management operations and responsibilities Ability to manage a safety program. Ability to improve program efficiency, foster accountability, and take initiative. Ability to understand, prioritize, and coordinate work on a large and diverse fleet of over 2,000 vehicle units. Leadership, organizational, and process improvement skills Knowledge and experience with team building, motivation, change manageme