Sr, Director, Global Sales Compensation

Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Job Description

As the Senior Director, Global Sales Compensation, you’ll be responsible for the end to end
processes associated with our sales compensation program. This includes the plan design
process, system implementation and administration, inquiry management and analytics as well as strong involvement in the financial metrics associated with the program.

In this role, you will work directly with executive stakeholders from Sales, Sales Operations,
Finance, People & Culture and other supporting organizations to define the strategic
compensation initiatives that support the go to market strategies of the company. You will
contribute sound business judgment and leverage a deep understanding of sales compensation to drive decision-making, problem solving and provide analytical insight while ensuring sales compensation incentives are aligned to overall company objectives.

What you will do:

• Partner with sales executives and other key stakeholders to identify strategic priorities that support our corporate initiatives and define internal and external business processes to achieve those objectives related to the global compensation program.
• Gather constructive feedback from a wide cross section of sales leaders, sales operations, finance, people & culture, to create world class compensation plans that achieve desired outcomes.
• Drive the annual Sales Incentive Compensation planning and design process by creating the compensation plans and programs for the sales organization that incorporate quotas, accelerators, bonus programs and SPIFFs.
• Define and implement an effective costing model associated with the sales compensation program and work collaboratively with finance to ensure expenses align with targets.
• Representing the Sales organization, take the lead role in the system implementation of the incentive plans and programs for each fiscal year. In addition to the annual process, you will define additional key projects related to system enhancements drive those projects to completion.
• Serve as an internal consultant to business leaders and executive leadership team on matters related to global compensation including job/role review, motivators, sales incentives design and administration.
• Based on research, analysis and internal/ external benchmarking, provide senior leadership with recommendations on program effectiveness for future program enhancements.
• Identify opportunities to drive scalable processes and improvements; recommend solutions leveraging best practices. Develop and document processes/ procedures as appropriate. Collaborate with team members and management to prioritize opportunities to improve the workflows for the Compensation team.
• Create and facilitate the enablement strategy to communicate the compensation program each year. Use of technology to enhance the strategy is highly recommended.
• Define and administer audit processes to maintain data integrity of assigned compensation programs/ processes; ensure compliance with regulatory requirements. Support audit and/or control requirements as needed.
• Develop all policy documents related to the annual compensation program and communicate to all impacted groups.
• Play a leadership role in new systems/technology projects that will have a direct impact to the sales compensation program to ensure data extraction/transfer remains seamless to the compensation application.
• Manage and develop the sales compensation team.

Qualifications

• Bachelors’ Degree; MBA a plus
• Minimum 12 years of related work experience. Deep expertise in Sales Compensation required, preferably in the SaaS or software industry.
• Strong business acumen. Ability to proactively identify issues/questions, problem solve, and make tough decisions.
• Expert knowledge in sales incentive compensation concepts and plan structures, sales data tracking systems, processes, and methodologies.
• Ability to serve as strategic business partner and advisor to senior