Manager - Advanced Business Analytics

General information

Career area Consumer Analytics Work Location(s) 2911 Lake Vista Drive, TX, 500 Woodward Avenue, MI, 601 S. Tryon Street, NC Remote? No Ref # 19678 Posted Date 04-30-25 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Reporting to the Director of Strategy and Analytics, this position's primary responsibilities will include leading strategy development and performing analysis for the Recoveries group. This individual will be leading a team focused on strategies supporting post charge off recoveries, including contact strategies and channels, and improving the portfolio performance through champion/challenger campaigns. The ideal candidate is passionate about delivering results, must be an innovative and strategic thinker, willing to challenge status quo, can learn quickly, is self-motivated and detail oriented. The position will lead a team and work with key leaders within the Servicing and Recoveries organization, as well as partner groups such as finance, compliance, legal, risk and technology.

The Work Itself

• Own the roadmap for strategy and analytics, and prioritize and execute on initiatives, including working with key stakeholders to gain support/approval.
• Lead and develop a team focused on improving portfolio performance by changing recoveries strategies, champion the change across the organization.
• Lead analytics around recoveries portfolio performance, focused on finding opportunities to improve performance through segmentation and treatment changes.
• Leverage appropriate tools for data analysis and portfolio segmentation and develop the team’s ability in the same
• Manage the priorities using sound control processes (daily/weekly/monthly) to effectively identify, assess and manage risk.
• Collaboratively work with matrix & vendor partners to ensure alignment with Ally’s strategic imperatives.
• Influence the roadmap and priorities of other partner groups by proactive engagement on topics related to custome