Jobs and Careers

RAN Systems Engineer

United Statesfull_timeVerifiedPosted 17 Mar 2025

About the role

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Role & Responsibilities

If you have ambitions to work for a best-in-class organization, Samsung’s Wireless Networks team is the place to be. The team's role is to support our carrier customers through an innovative technology roadmap. Samsung's dynamic culture offers both great challenges and great rewards. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.

We seek a 4G/5G Call Processing RAN SME to join our Wireless network team. You will be a key contributor as a subject matter expert on a multi-functional team of R&D, systems engineering, and product validation to introduce Samsung products to Wireless Carrier.

Responsible for developing product requirements, feature requirements, systems and performance analysis, and conducting deep-dive customer sessions on 4G/5G Call processing-related features and air interface technologies.
Analyzing the customer requirements, converting them into system requirements, and capturing detailed design for the development team for all Samsung product features.
Responsible for leading all technical discussions on Samsung products/scheduler-related features with several customer vertical organizations, including 4G/5G RAN Development groups and RAN performance groups.
Author technical proposals, Technical research and white papers, design documents, Operator network design, RFI/RFP, and Patent filings.
Aid in product and feature performance analysis, evaluation of new product and SW releases, and third-party product evaluation to build product synergies.
Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
Translates and communicates complex technical design considerations between the Samsung sales team and carriers’ network business
Educate our customers on Samsung’s new products and services both individually and in a team environment.
Ensures that customer commitments are achieved according to plan.
Works closely with various support organizations, logistics, and cross-functional teams from SEA and Samsung HQ to achieve successful new product rollouts and developments.
Accountable for leading field integration testing efforts (FFA/FIT/FSA) of all 4G/5G key features with customers, including test plan development, reviewing test plan with customers, driving cross-functional teams to execution, review of test results, issue identification, analysis and quality proofing until software acceptance is achieved.
Responsible for Tier3 support, analyzing and troubleshooting scheduler related issues reported from customer labs, field sites and production network.
Review and provide recommendations to improve LTE RAN network performance by evaluating and trending key KPIs, performing trials, and providing optimization guidelines

Skills and Qualifications