Senior Product Manager, Experience Control

<p>AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.</p> <p>We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.</p> <p>&nbsp;</p> <p><strong>The Role</strong></p> <p>AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our Experience Control platform. This role is responsible for the mission-critical platform capabilities that power venue ingress and access control across the AXS ecosystem, including ticket and credential validation, scanner applications, access control integrations, developer-facing APIs and SDKs, operational telemetry, and the platform services that support millions of fans entering venues each year across North America, Europe, and Asia-Pacific.&nbsp;</p> <p>Success requires balancing platform modernization, operational reliability, partner ecosystem growth, and real-world venue workflows while delivering scalable solutions that improve fan experiences and enable efficient venue operations.&nbsp;</p> <p>The ideal candidate combines strong product instincts with a deep technical foundation and a systems-thinking mindset. You are comfortable discussing APIs, SDKs, distributed systems, event-driven architectures, observability, and platform integrations with engineering teams while translating those capabilities into measurable business and operational outcomes.&nbsp;&nbsp;</p> <p>You will work closely with Engineering, Access Control Partners, Client Services, Field Operations, and venue stakeholders to deliver scalable solutions that improve operational efficiency, system reliability, and the fan experience across the live event lifecycle.</p> <p>&nbsp;</p> <p><strong>As a Senior Product Manager you will be accountable for:</strong></p> <ul> <li>Defining product vision, roadmap, and priorities for Experience Control capabilities across the AXS platform.</li> <li>Establish platform priorities that balance operational reliability, scalability, modernization, and business growth.&nbsp;</li> <li>Own platform capabilities deliv