Corporate Travel Advisor – Dual GDS – Remote

Corporate Travel Advisor – Dual GDS – Remote 

Embark on the next step in your career journey with Direct Travel! 

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us! 

As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers efficiently and professionally.   

This is a remote position.

Work schedule: Sunday -Thursday,  7pm - 330am CT or  Sunday-Thursday,  7pm - 330am PT

Expedition Expectations 

• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos   
• Supports one or more accounts   
• Operates within detailed procedures   
• Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues   
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit   
• Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure.  
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance   
• Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based   
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment   
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position  

Passport to Success  

• Corporate domestic/international experience   
• Minimum 5 years Corporate Travel experience   
• Proficient in issuing tickets and exchanges     
• Minimum 5 years experience using Apollo GDS or dual GDS knowledge preferred.    
• Ability to meet and exceed required performance standards   
• Excellent customer service skills required   
• Excellent verbal and written communication skills required   
• Minimum knowledge of Outlook skills and basic Microsoft platforms   
• Must be able to lawfully work within the US and have unrestricted work authorization for the US.

Benefits Onboard 

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support. 

Our Brand Voyage: About Direct Travel 

Direct Travel is a leading provider of corporate travel management services