IT Lab and Infrastructure Manager

IT Lab and Infrastructure Manager

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

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The Opportunity:

CACI is looking for an IT Lab and Infrastructure Manager to support our customer to provide a common set of required EIT services across 187 bases to implement a consistent, high-quality experience for users across all mission environments and enable USAF to transition focus from network operations to mission operations. The IT Lab and Infrastructure Manager will support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment.

The IT Lab Manager will be a leader which is a highly technical “Jack of all Trades”, but stronger in the Windows ecosystem than Linux with a strong understanding of networking.  You're probably a true SME in one or more things, or not, but you’re able to rapidly learn and adapt to new challenges and technologies. The IT Lab Manager will oversee one, or more, product teams within the EITaaS Engineering Division to provide full product lifecycle management of Commercial off-the Shelf (COTS) tools.  This position will manage and execute an agile and waterfall approach through the project management phases of: Design, Build, Test, Deploy, and Maintain.  This position is responsible for the following tool suite: Lab Network.

Responsibilities:

• Manage and maintain the organization's IT infrastructure, including servers, networks, storage systems, and cloud services.
• Oversee the IT lab environment, ensuring it's properly equipped and configured for testing and development purposes.
• Develop and implement IT policies, procedures, and best practices to ensure system security, reliability, and efficiency.
• Coordinates and oversees a team of technology integrators responsible for the development of secured solution baselines which meet all common DOD functional and security requirements.
• Works independently and leads small teams to integrate systems and solutions, triage issues, and prioritize tasks
• Plan and execute IT projects, including hardware and software upgrades, migrations, and new technology implementations.
• Provide technical leadership and mentorship to IT staff and collaborate with other departments to meet business needs.
• Monitor system performance and capacity, making proactive recommendations for improvements and scalability.
• Communicates well with both technical and non-technical colleagues, sharing knowledge and insight, to include government stakeholders
• In your specific integration lab, you might provision, install, configure, monitor and maintain applications, platform services, and/or operating systems (either or both of Windows and Linux) on both public and private VM infrastructures
• Produces and reviews detailed documentation and diagrams regarding the solution being integrated to provide key input to the Air Force and DOD Change Management processes and participates in the internal Engineering Review process
• Perform requirements gathering and analysis to define and manage product scope and schedules  
• Providing input across the larger EITaaS team to share progress, risks, and plans to grow awareness.

The ideal candidate will bring:

• Experience supporting the full SELC lifecycle and moving capabilities from Design to Production and Operational Readiness.  Previous ownership of a project from development through deployment and maintenance.
• Demonstrating leadership and ownership of the Lab and Infrastructure, while inspiring others to share and contribute to the product vision and goals.
• Experience with Agile development methodologies (Scrum, Kanban or Lean) with a deep understanding of the Risk Management Framework, including experience managing risks and issues within your team and with a customer.
• Strong analytical and problem-solving skills, ability to prioritize requirements for value that align with customer expectations and product vision.
• Excellent communication and leadership skills. You must effectively communicate the priorities, product vision, and requirements to the development team, stakeholders, and customers. Additionally, you should be able to collaborate effectively with cross-functional teams, including developers, designers, marketers, and salespeople.
• Strong experience integrating, securing, and making useful one or more of the following Microsoft platform services: