Logistics Manager - Audio Visual, Event Technology

Manager, Logistics

Company Overview:

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary:

The Logistics Manager oversees all aspects of the warehouse operations including day-to-day workflow,

asset accountability, systems management, fleet management, safety programs, general maintenance,

and overall financial management success. The Logistics Manager will develop and administer effective

processes and procedures to ensure the timely delivery and return of all assets to meet the needs of our

venue operation teams

Essential Functions:

• Creates and maintains a culture of safety in all aspects of the Warehouse Operations with

emphasis on safety training, policy, inspection, and audits to ensure compliance

• Develop efficient and effective operational warehouse systems, processes, and controls to

support overall business levels to ensure venue objectives are achieved

• Apply effective inventory management solutions to ensure a high level of operational productivity,

asset availability, and asset tracking are utilized to reduce unnecessary shortages

• Create and maintain an equipment inspection process at warehouse level to ensure quality

control and equipment performance is of the highest standard for rental assets, and any

necessary repairs are managed expeditiously in a cost-effective manner

• Responsible for overall receiving and distribution of all assets relating to general Capex and

supply orders, including inspection, accountability, processing, barcoding, shipment tracking and

reporting

• Provide leadership, planning, direction, and delegation of tasks to the logistics team to achieve

short-term daily workflow and long-term organizational objectives

• Conduct warehouse-level physical inventory audits on a regular schedule in an efficient and

effective manner to ensure full accountability of all company assets

• Oversee and manage overall warehouse budget, expenses, personnel, building maintenance,

material handling equipment, fleet vehicles, and general housekeeping

• Collaborate with the Learning & Development department to create Logistics and Warehouse

training programs for all Warehouse Staff, and Logistic Techs involved with any type of

warehouse operations, material lift equipment, and vehicles, including adherence to FMSCA/DOT

Private Carrier regulations

• Develop and maintain accurate reporting metrics involving equipment utilization, shipments,

repairs, transfers, sub-rents, transportation, and schedules as needed

• Seek new ways to bring innovation and efficiency to the Logistics and Warehouse Operations

process, including general inventory management, operations, layout organization, and asset

accountability

• Perform other duties as assigned

Education & Experience:

• Minimum of four (4) years in Operational Warehouse leadership/supervisor role, or equivalent

experience

• At least four (4) years of AV industry experience and knowledge of general equipment

• Hands-on experience with Enterprise Resource Planning (ERPs) and Project Management tools

• Demonstrated experience aligning team members to achieve common goals

Ability to develop and foster long-term relationships (with in