Staff Engineer, Product Software

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary
As a Developer Experience Engineer focused on building, Integrating Programmatic Client Interfaces with AI/ML capabilities. The ideal candidate will have experience in developing and enhancing customer-facing applications using Python and Go, with a focus on improving user experience and engagement. Your work will not only improve the efficiency of developers but also contribute to the overall success of Equinix's offerings in the digital infrastructure space.

Responsibilities

• Design and develop generic, customer-facing objects that promote both ease of use and customization

• Develop and implement AI models. Design machine learning models and algorithms to solve problems and enhance functionality

• Integrate AI solutions. Implement AI into existing software systems to enhance functionality and user experience

• Utilize generative AI tools and frameworks to innovate and improve client interactions. (RAG, Multi agent system development)

• Design, build and coordinate an automated build & release CI/CD process using GHA

• Collaborate with cross-functional teams to gather requirements and implement solutions that enhance customer experience

• Troubleshoot and resolve issues related to client interfaces and user experience

• Hands-on Architecture, Design, Development, Automation Testing & Support of Software Products and Solutions

• Interact with stakeholder(s) to understand and document the product feature(s)

• Provides level of effort (LOE) for product backlog. Work with technical project managers and product management teams to define schedule

• Assist in the analysis & evaluation of new technologies to meet the demand for product roadmap and technology platform goals

• Help in the evaluation and recommendation of appropriate technologies for product features and platform

• Advocate and follow best design and development practices adhering to Engineering standards

• Prioritizing and parallelizing the tasks in hand and dealing with ad-hoc requests

Qualifications

• Bachelor's degree in Computer Science, Data Science Engineering

• A Master's degree or PhD is highly desirable

• 5+ years of experience in the full software development life cycle, including coding standards, code reviews, version control, build processes, and testing

• 3+ years of experience in software design, development, and algorithm related solutions

• 5+ years of programming with Python or Java languages.

• 1+ years of experience in developing, deploying or optimizing ML models

• Experience in GAI and/or LLMs

• Hands-on experience with at least one ML library or framework

• Hands-on experience with generative AI technology

• Experience with cloud platforms like AWS, Google Cloud, or Azure

• Experience in REST-based API development, API lifecycle management and/or client SDKs development

• Strong written and verbal communication skills, with the ability to explain complex concepts to non-technical stakeholders

• Self-motivated, with a passion for learning and staying up-to-date w