CFI - Marketing & Communications Graduate Assistant

Working Title: CFI - Marketing & Communications Graduate Assistant

State Role Title: N/A

Position Type: Graduate Assistant

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

 

College/Division: Faculty and Curriculum

Department: 100580 - Center for Faculty Innovation

 

Pay Rate: Stipend

Specify Range or Amount: $9816 stipend / academic year plus tuition (refer to the Graduate School website)

 

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

 

Beginning Review Date: 

 

About JMU:

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

 

General Information:

The Center for Faculty Innovation (CFI) provides comprehensive professional development opportunities for JMU faculty at all levels and stages of their careers.

We are inviting graduate students to apply for our Marketing & Communications Specialist Graduate Assistantship position to assist our team with duties related to creating program advertisement, utilizing social media platforms and our website to promote professional development opportunities, general reception office duties and provide support for scheduled CFI programs.

• Normal business hours of 8am - 5pm (no weekends required)
• Average of 4 hours per day, 5 days per week during the academic year (some flexibility)
• On-campus, in-person position in a reception office environment setting

 

Duties and Responsibilities:

One (1) Marketing & Communications Specialist GA position is available for the 2025-26 academic calendar year with opportunity for up to a two-year placement.

Common GA duties may include
• Utilize Social Media platforms and stay abreast of social media trends through Facebook, X, Instagram, LinkedIn, etc.
• Create posts on social media channels and maintain an active posting schedule of engaging, interactive content
• Utilize Cascade, a content management website software, to make regular updates to the CFI website News' feed and provide backup support for general updates/postings on the CFI website: www.jmu.edu/cfi
• Assist with creating short instructional videos in Vyond.com (a video software tool) for use as a training/learning tool
• Utilize software on Mac/Windows operating platforms, such as MS Office 365 (including MS Teams & SharePoint) / Adobe Creative Cloud (Photoshop, Premiere, Acrobat) / Cascade/ Canva.com)
• Take photographs and short videos of CFI programs for use with program marketing
• Assist the Operations team with support during CFI programs and events, including preparation, setup & cleanup, day of support
• Provide customer service support for the CFI reception office through task related to visitors and the CFI team administrative needs
• Assist with creating and updating office/program forms and documentation, including signage
• Assist with supply inventory control and organization
• Reports directly to the Program Administrator
• Support the CFI office with other administrative and reception duties

 

Qualifications:

Required
• Bachelor's Degree & Acceptance into a JMU Graduate Program
Preferred
• Knowledge of MS Office 365 (including MS Teams) / Canva.com / Social Media platforms (FaceBook, lnstagram, X, etc),
• Strong verbal and written communication skills
• Ability to process detailed work with accuracy and efficiency
• Must have desire and ability to attend training with Cascade (web), QuestionPro (survey), MS Teams and other training as needed
• Customer service and people skills to provide a welcoming environment
• Must work physically in