Network Engineer - Transport

Network Engineer - Transport 

Non-Union Position
Network Engineering; PORTLAND, OR, Oregon (US-OR)  

Hybrid schedule available for Oregon & Washington residents. 
Regular FT 
Posting # 5307  

 

About Us:

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.  

 

In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.
 

The Role:

 

As a Network Engineer for Information Technology (IT) and Operational Technology (OT) systems, you will design, install, and connect computer and network systems to ensure the stable and secure operation of the organization’s network. You will bring your depth of experience as you represent Network Engineering in cross-functional project and incident response teams.   

 

In addition to ensuring the fingerprints of our Core Values are in everything we do, the Network Engineer, is expected to embody the IT&S department’s four cultural pillars…

 

Accountability & Integrity 
We hold ourselves to a high standard and follow through on our commitments.  Our transparency, and ability to deliver on our promises make us a trusted and respected business partner.

 

Customer Focus 

We understand our customers’ needs and advocate for them.  Our relationship with our customers ensures the technical needs of the business are met.

 

Growth & Learning 
We embrace new technology and skills to better meet the company’s needs.  Our passion for new technology keeps us ahead of future opportunities for the business.

 

Respect 
We relate with inclusion, kindness, curiosity, and humility.  Respect for differences leads to innovation and collaboration

Day to Day:

 

Daily Operations

 

• Design, plan, coordinate the implementation of network changes in accordance with standards and architected designs based on project / operational / regulatory requirements.
• Design solutions for network (transport) at OT/IT new sites and determine if cell, radio, private circuit, or even satellite can facilitate transport at new remote locations.
• Manage the selection, ordering, delivery, coordinate activation of transport for IT/OT environments, and then hand over to core networking team.
• Inventory, catalog bandwidth, utilizations, SLA’s and create/maintain transport documentation of all transport (Circuits, Microwave, DIA, P2P circuits).
• Ensure circuit diversity. (Last Mile providers, intermediate circuits, and POPs)
• Provide recommendations on system enhancements that will improve reliability, redundancy, and performance of transport.
• Participate in Incident Response, providing collaborative troubleshooting expertise in high pressure situations 
• Monitor operational status and stability of network infrastructure in both IT and OT environments
• Receive escalations from Service Desk and/or Network Administrators
• Provide technical leadership and mentorship
• Create and maintain documentation
• Participate in on-call rotation for support
• Create reports as needed and present results to stakeholders
• Respond quickly and effectively to incidents through troubleshooting software and hardware issues
• Provide recommendations on system enhancements that will improve reliability and performance of system
• Assist with recommending, scheduling, and implementing system hardware and/or software upgrades or repairs
• Research, evaluate and recommend software and hardware solutions based on business need & anticipated growth
• Support Company’s commitment to a culture of safe work practices
• Create and document procedures
• Attend Change Advisory Board meetings
• Foster relationships with internal and external business partners

 

Operational Management

 

• Coordinate commissioning & decommissioning of network equipment
• Create, baseline, and monitor network key performance indicators
• Create knowledgebase a