ARIZONA DEPARTMENT OF ADMINISTRATION

Delivering results that matter by providing best in class support services.

Business Analyst

Job Location:

Enterprise Resource Planning Division (ERP)

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures

Main Office Location: 100 N. 15th Ave. Suite 302, Phoenix, AZ 85007

Posting Details:

Salary: Up to $79,761 

Grade: 24

Open Until Filled (First Review of Resumes August, 24 2025)

Job Summary:

Join the Arizona Department of Administration (ADOA), Enterprise Resource Planning Division as a Business Analyst and play a vital role in optimizing the state's financial and HR operations.

We're seeking a detail-oriented and analytical professional to contribute to the enhancement and support of Arizona's statewide accounting and HR system. In this role, you'll be instrumental in streamlining business processes and translating complex requirements into clear, actionable plans. You'll collaborate with agencies to resolve system issues, ensuring smooth and efficient financial operations across the state. Your responsibilities will include developing comprehensive test plans, creating detailed documentation, and providing functional expertise to developers during system enhancements. You'll also contribute to the design, upgrade, and implementation of system modules, including the development of policies, procedures, and training materials. As a key member of our team, you'll provide development and analysis for AZ360 and other supported systems, working closely with users and team members to define system specifications. You'll assist in maintaining system configurations, providing user support, and delivering training through various mediums, including virtual classrooms and computer-based training. Furthermore, you'll support communication efforts between the Enterprise Resource Planning Division and its customers, contributing to the development and maintenance of online resources and electronic forms. If you have a solid understanding of statewide business processes and a passion for improving financial and HR systems, we encourage you to apply.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Assists with the implementation of approved changes to application software and/or reports to maintain current standards, correct problems, and enhance application functionality
• Participates in the definition of functional and technical requirements for application software and/or reports
• Assists with the development of application procedures and documentation for usage, operation, backup and recovery, problem resolution, shutdown and initialization, and process automation (in cooperation with technical support and operations staff)
• Tests application software and/or reports in cooperation with agencies, ADOA personnel, and end-users to assure accuracy, integrity, interoperability, completeness, and performance; performs other systems-related duties as required
• Assists in streamlining business practices, including oral and written communication and meetings with state agency financial personnel.
  Recommends improved operational procedures to maximize systems efficiency
• Participates in planning, development and implementation of training for the statewide financial and HR system
• Confers with divisional management to ascertain training needs and goals, and develops and modifies new/existing documentation and training curriculum
• Assists with the development of application software and/or report procedures and documentation for usage, recovery, and problem resolution
• Independently conducts virtual training classes on a statewide basis for the statewide financial and HR system
• Performs TRACORP administrative duties, including running course reports, pulling clas