Federal Work Study Student Position- Website Assistant

Description

Work from Home (WFH) - Remote work must be performed while residing in California

Must be a CIAT Student 

CIAT Location: San Diego, CA

Reports to:  Director of Marketing

Status: Non-Exempt

Employment Type: Variable-Hour (10-20 hours)

Essential Duties and Responsibilities:

• Take an active role and participation as a CIAT student ambassador to:
  • Participate in virtual events including new student orientation, certification workshops, and career services workshops.
  • Participate in student tutoring sessions for course labs and assignments (live virtual sessions for individual and small group study sessions).
  • Participate in student certification exam preparation initiatives (live virtual sessions for individual and  small group study sessions).
  • Support student communication outreach for on-campus final exams, student drop survey collection, missing student documentation collection, and more.
• Assist with CIAT website development initiatives including:
  • Website content updates; link testing
  • Support website UI/UX and cross-browser and device testing protocols.
  • Support the development, testing, and maintenance of the CIAT Student Knowledge Base and the CIAT Student Portal.
  • Website analytics (traffic patterns, search engine rankings).
  • Marketing data reports (email, blog content, industry insights).
  • Review, track, and follow up on website change requests. 
• Support testing and debugging of business reporting tasks including:
  • Reviewing Handshake employer profiles to ensure they meet department guidelines.
  • Evaluating job postings and industry trends.
  • Maintenance of records of  employer correspondence and requests. 
• Support search engine optimization efforts with metadata updates and link-building strategy.
• Contribute ideas to new website development features and pilot projects.
• Adhere to regulations as set forth by governing agencies and institutional policies.

Requirements

• Must be currently enrolled at California Institute of Arts & Technology and eligible for Federal Work Study.
• Must be in good academic standing, which includes a minimum cumulative GPA of 3.0 and 80% attendance.
• Completed CIAT courses ASD102A/B or demonstrated knowledge of HTML and CSS.
• Previous website design or development experience using web-based CMS tools (e.g. WordPress) is a plus.
• Excellent communication and interpersonal skills.
• Independent problem-solver with demonstrated critical thinking skills.
• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others.
• Possess a sincere interest in helping others achieve life goals.
• Takes a customer-service-oriented approach to collaborate with internal departments.
• Ability to work collaboratively with others to support student success, achieve CIAT goals and contribute to a positive and inclusive culture.
• Commitment to fostering an inclusive and supportive environment that respects the diversity of employees and students' backgrounds, experiences, and perspectives. 
• Team player with a positive, can-do attitude.
• Strong organizational skills with the proven ability to prioritize.
• Possess high ethical standards, being an example of professionalism to others.
• Ability to problem solve while maintaining compliance with all policies, procedures, and regulations, including those related to integrity, conduct, and professionalism.
• Must be able to embody CIAT’s mission, vision and values.

Position Type and Expected Hours of Work

Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required. This position must not exceed 20 hours per week. 

Supervisory Responsibility

This position has no supervisory responsibilities.

Values

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.

• We are passionate about education and student success
• We value integrity and excellence in our employees and stud