Makerspace Assistant (Student)

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.

 

This position is available only to enrolled American University students.

 

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Department:

Reserves

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

The Makerspace Student Assistant supports the operations of the AU Library Makerspace. In this role, the Student Assistant staffs the Makerspace, maintains and helps patrons use the equipment and tools (i.e. 3D Printer, Large Format Printer, Vinyl Cutter, etc.), provides excellent customer service, and answers general questions about the Library. 

 

Essential Functions: 

• Operating the machines within the Makerspace.

• Basic troubleshooting of equipment/tools and reporting of broken items.

• Answering tickets using ServiceNow as well as maintaining a consistent presence on Microsoft Teams.

• Effectively communicating with supervisors who are often not within the space.

• Maintaining inventory of the Makerspace’s tools and consumable materials.

 

Position Type/Expected Hours of Work:

• Part-time.

• 8 hours per week.

Salary Range:

• $17.95 per hour.

Required Education and Experience:

• High school diploma or its equivalent.

• High level of honesty and integrity, with excellent customer service, interpersonal, organizational, communication, and problem-solving skills. Ability to work independently under minimal supervision and handle payment transactions. Strong attention to detail and the ability to prioritize and multitask in a fast-paced environment. 

 

Preferred Education and Experience:

• Familiarity with the Library of Congress call number system. Experience with 3D modeling systems, Canva and other graphic design software, Silhouette Studio and vector images, PowerPoint and Adobe Acrobat. Basic troubleshooting and crafting skills are desirable.

 

Additional Eligibility Qualifications:  

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Within the application, please let us know if you require reasonable accommodation to apply for or to perform the duties of this job.

• It is highly recommended that a cover letter and resume be submitted as attachments to the online application.

• Federal Work Study is encouraged but not required.

Other Details

• This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an

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