Senior Director of Software Engineering

Join an iconic company and take your career to new heights by leading talented teams in transformative projects. Together, let's push boundaries and achieve unparalleled success.

As a Senior Director of Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, Collaboration and Communication team, you are deemed as a force multiplier at both a line-of-business and firmwide level. Inspire your team members and others to deliver durable and resilient products and services to our customers, define firmwide strategies for reliability, and guide and entrust your team to lead and execute those strategies. 

Job responsibilities

• Manages team members’ development by ensuring they have access to resources needed for learning
• Collaborates across the firm to align team members for mobility opportunities in line with their career aspirations
• Applies a wide range of tactics and strategies to guide internal executive decisions to achieve substantial goals
• Manages multiple stakeholders and complex projects consisting of large teams
• Implements innovative methods, techniques, and evaluation criteria for projects and people working on highly complex business issues

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability engineering concepts and 10+ years applied experience. In addition,  5+ year  of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization
• Experience leading technologists to manage, anticipate, and solve complex technological issues firmwide
• Influences the teams' culture by championing innovation and change for firmwide success
• Experience hiring, developing, and recognizing talent
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale 
• Experience leading complex projects supporting site reliability engineering design, scaling, resilience, and system performance assessments 
• Formal training or certification on software engineering concepts and 10+ years applied experience
• 10+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise and more broadly across the organization

Preferred qualifications, capabilities, and skills

• Understanding of the business
• Practical cloud native experience
• Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field

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JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans