Front Desk Assistant

Title: Front Desk Assistant

Reports to: Front Line Supervisor

Status: Non-Exempt / Hourly / Full-Time / In-person

Location: Health Clinic in Richmond, CA 

Pay: $21/ hour

Our Mission & Vision

The Brighter Beginnings mission to “support healthy births and successful development of children by partnering with parents and helping to build strong communities“, gains its strength and aspiration from our core belief and vision that, “Every family matters, and every child deserves a happy, healthy future.”

Our History

Brighter Beginnings is a 501c3 nonprofit organization and has been responding to the needs of families in under resourced neighborhoods since 1984 when our work began in response to the alarming differences in mortality and illness rates among African American babies compared to other children.

Brighter Beginnings has grown into a respected and well-connected organization with locations in Oakland, Richmond, Bay Point, and Antioch. We have a multi-cultural, bi-lingual staff of passionate and committed family-service professionals; in fact, many of our staff came to this work because of the challenges they faced in their own families.

Position Summary

The Front Desk Assistant performs administrative and clinical duties under the direction of the Front Line Supervisor. The position is full-time, 40 hours per week at our Richmond Health Clinic. 

Candidate Requirements:

• Minimum of High School Diploma or Equivalent
• Bilingual (English- Spanish) required
• Preferred: 1 Year customer service in a medical office
• Skilled in Microsoft Office, data entry and use of business email
• Ability to gain proficiency on additional computer programs required to perform the job.
• Good verbal and written communication skills, including spelling and English grammar with ability to understand and complete oral and written instruction
• Ability to work as a team by communicating, collaborating and cooperating with team members
• Professional presentation and positive attitude
• Valid California Driver’s License, a good DMV record, transportation available to meet job requirements with vehicle insurance.