Product Manager – Front Office Services

Your work environment
Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.

Your role
As Product Manager Front Office Services, you will report functionally to the FMGT Front Office Services Product Area lead and hold ultimate responsibility for the Front office services product.

In this role, you are not only managing the delivery but also functionally leading a group of Product Owners and other contributors across your product group. You are responsible for defining the and driving the Intraday and real time position management product, steering execution, and fostering the development of your team members. You do this in close alignment with your Product Area Lead.

Your key responsibilities
You will align the Product roadmap to Epics and towards FM Front Office objectives, collaborating with relevant stakeholders to steer the delivery. You share a responsibility to improve ING’s performance and identify opportunities to better serve our customers by:

• Translating the business strategy into delivery and ensuring the right priorities.
• Strengthening the “ING way of working” while safeguarding the Orange Code as a role model.
• Managing dependencies and stimulating interaction between people, tribes, products, squads and chapters (within and outside your Product Area).

You will lead the Front Office product across multiple countries, cultures, and time zones. Within the FM/GT Tribe Pricing, our focus is on delivering a differentiated client experience.
As Product Manager, you will steer the Front Office Services Product to provide state-of-the-art, high-quality intraday and real-time position management for Financial Markets and Group Treasury desks globally. This is supported by the unified Pricing platform and an expanding range of products onboarded onto the ING Pricing Architecture (IPA).
IPA offers model-based pricing, intraday and real-time position management, risk figures, reports, and analytical tools—all accessible through a unified portal.
You and your teams will be the face and first point of contact for Front Office users in Financial Markets and Group Treasury.

We are looking for
A Product Manager displaying the following behaviours:

• Minimum 8 years of experience working on Product delivery, in Financial Markets
• An inspiring, approachable leader and pioneer of the cross-border culture, displaying the following behaviours
• Ability to work in high pace and demanding Financial Markets environments
• Ability to act as true business partner to Trading and Sales
• Ability to work successfully in multiple countries and cross functional teams, making sure these different cultures and backgrounds will work together as one team
• Ability to display style flexibility to teams and adapt plan, approach and behaviour to the different needs, cultures, and situations
• Ability to empower teams to act autonomously and hold them accountable.
• Focus on delivery through collaboration, ability to bring people together to work towards the same purpose
• Strong focus on interaction; you like to connect people, and clear communication is a matter-of course for you
• Ability to design for simplifying complexity and driving operational excellence.
• Ability to have impact through inspiring and energetic leadership that leads teams through change
• Display influence and impact without being able to see your team face to face on a regular basis
• Act convincing, strong in problem analysis, creative in your solutions and you see giving and receiving constructive feedback as an important condition for working well together
• Ability to understand the complexity of trading products and pricing models, the impact of new and existing regulations and the capability to translate this into a strong and scalable Front Office Services Product Area
• Interact closely with tech organizations, ensuring seamless collaboration and integration of technological solutions

How to succeed 

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 

Furthermore, you have:

• Master’s degree level (or equivalent experience)
• 8+ years’ proven track record as a Product Manager or chief product owner in