Director, AI Use Case Lead - 1 of 2

Band

Level 6

 

Job Description Summary

This position will be located at the East Hanover, NJ location and will not have the ability to be located remotely.

This is 1 of 2 roles posted.

 

Job Description

The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, challenging data and ideas to empower smarter, data-driven decision-making. Reporting into Executive Director of AI and Innovation Product Strategy, the AI Use Case Lead is crucial in driving innovation and transformation in pharma by harnessing the power of artificial intelligence.  

 

The AI Use Case Lead serves as an AI product owner and a catalyst for change, bridging the gap between technical expertise and business acumen. Through collaboration with diverse teams across research, development, manufacturing, and commercial sectors, the AI Use Case Lead ensures that AI initiatives are strategically aligned with organizational goals and deliver tangible value. The individual will lead the ideation and execution of AI projects, from concept to implementation, ensuring that solutions are scalable, compliant, and tailored to meet the unique needs of the company.  

Key Responsibilities: 

• As an agile product owner, lead the ideation of new AI-based products or solutions, bringing innovative ideas into tangible, market-ready offerings  

• Evaluate the feasibility of use cases based on data quality, and organizational readiness 

• Create a detailed plan for the AI use case lifecycle, from ideation to pilot 

• Lead new AI use cases through stage gates (e.g., initial intake, proof-of-concept approval, minimum viable product approval, full scale build out) 

• Work with departments such as marketing, customer engagement, market access, patient support and medical affairs to understand their pain points and requirements 

• Work with AI teams to design scalable, compliant, and effective AI solutions tailored to the use case 

• Collaborate with cross-functional teams to set priorities and manage the product lifecycle 

• Serve as a bridge between technical teams (data scientists, engineers) and business teams, ensuring clear communication and understanding 

• Advocate for AI adoption and helping stakeholders adapt to new tools and processes 

• Define and pressure-test value cases, and structure sprints to begin development of new product ideas 

• Support the business case development for wider adoption of AI technology by capturing success stories and key business metrics during pilot and collaborate with other teams to drive broader adoption 

 
Experience

 

Novartis seeks individual with extensive experience in leading AI-driven innovation projects from conception to market deployment. A proven track record of successfully evaluating and implementing AI use cases, demonstrating a deep understanding of data quality, availability, and organizational readiness is required. The