Workplace Operations Associate - Contract

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

Fivetran is seeking an organized and energetic part-time (24 hours per week) Workplace Operations Associate to support the day-to-day operations of our Oakland, California office. In this position, you’ll partner with vendors and service providers, collaborate with property management and building engineers, respond to employee requests, and assist with planning and executing on-site events. If you thrive in a dynamic environment, enjoy connecting with people, and are passionate about creating an exceptional workplace experience, we’d love to hear from you! This is an initial 6-month contract role with the potential for growth as our team expands.

What You'll Do

• Assist in the day-to-day office operations running smoothly at our Oakland, California office
• Greeting guests at the front desk, maintaining strong relationships with property management 
• You understand your daily office presence is necessary to ensure the office is a great place to work for employees (in office, 3 days per week - Tuesday-Thursday)
• Assist with the quality of service levels, coordinating maintenance, shipping, lunches, snacks, janitorial, hot desking, event services, etc.
• As part of the Workplace Experience team, communicate office policies and procedures
• Address employee requests with a high degree of customer service to ensure our environment is productive, fun, inclusive and stimulating
• Communicate program and policy information with regular updates on Slack and Slab
• Maintain an orderly, safe, and healthy work environment by establishing, following and enforcing standards and procedures, complying with legal regulations
• Partner with stakeholders such as executive assistants, managers, and the larger Workplace Operations team to execute an internal onsite events program
• Manage the mail room and office supplies
• Ensure all common areas, hallways, restrooms, and rooms, are clean, sanitized, and presentable throughout the day.
• Supply Management: Monitor and replenish supplies such as paper towels, toilet paper, soap, and cleaning products in restrooms and other common areas.
• Coffee and Snacks: Prepare and maintain coffee machines, ensuring they are clean and stocked with fresh coffee, filters, and condiments. Additionally, replenish snack supplies and organize snack areas as needed. 

Skills We're Looking For

• Minimum of 2 years relevant work experience, ideally with an emphasis on workplace operations in a fast paced, ever changing environment
• Proactive team player and culture champion with proven ability to multitask and prioritize
• Excellent written and verbal communication skills - you are at ease interacting with all levels of the organization including peers, managers, and executives
• Must have strong people skills: customer service orientation, patience, ability to interact with all levels of the org including the ELT
• A passion for building communities, making workplaces operate seamlessly, and delivering an amazing customer service experience to employees & guests 
• Must have basic business software skills: Google Workspace (Docs, Sheets, Slides, Meet, etc), or Office 365 and comfortable using Slack, email, Slab, etc.
• Willingness to take on ad hoc projects, as needed 

Bonus Skills

• Hospitality background
• Project Management background

 

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The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compe